Chapman Heating, Cooling, and Plumbing

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Claim This BusinessAbout Chapman Heating, Cooling, and Plumbing
Chapman Heating, Cooling, and Plumbing maintains a 5-star average across 1,852 customer reviews in Columbia, Missouri. This dual-trade contractor handles both residential heating and cooling systems alongside plumbing repairs and installations, offering Columbia homeowners a single point of contact for multiple home comfort needs. The company operates Monday through Thursday from 8 AM to 5 PM, Friday until 4 PM, with Saturday and Sunday closed. Technicians responding to service calls include specialists named Ellis, Scott, Daniel, and Dylan for plumbing needs, along with team members Dustin, Danny, and J for combined HVAC and plumbing projects.
What distinguishes Chapman from other Columbia contractors is their investment in professional equipment installations paired with thorough customer education. Reviews describe technicians taking time to explain how new equipment functions, demonstrating valve operations, and walking homeowners through setup processes. The team cleaned workspaces after completing installations, with reviewers noting particular attention to water softener configuration and pressure reduction valve settings. Multiple customers mentioned receiving detailed quotes before work began, allowing them to evaluate options before committing to installations.
Several reviewers share specific scenarios that illustrate Chapman's service approach. One homeowner described a same-day plumbing visit where Dylan addressed a water hammer issue quickly after discussing available options. Another customer recalled Dustin's installation of a smart water valve with an additional spigot for future pressure checking, demonstrating proactive thinking beyond the original request. A third reviewer noted the team arrived to install a new furnace and air conditioning unit, answering all questions and leaving the home clean upon departure.
What Customers Say
All five detailed reviews award 5 stars, with technicians named across positive experiences including Ellis, Scott, Daniel, Dylan, Dustin, and J. Specific scenarios addressed include furnace and AC installation, water softener setup, shower repairs, and smart valve installation. Customers consistently mention thorough explanations, clean workspaces, and professional conduct.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–4 PM |
| Saturday | Closed |
Services
Furnace Installation
New furnace installation with careful corner-cutting avoidance, complete with system explanation and post-installation testing.
Air Conditioning Installation
Central AC unit installation performed alongside furnace setup, with technicians ensuring clean workspace afterward.
Plumbing Repairs
General plumbing repairs including leak fixes, shut-off valve replacement, and pressure-related adjustments.
Water Softener Installation
Water softener setup removing calcium and chlorine, with full demonstration of system operation and maintenance requirements.
Kitchen Faucet Replacement
Kitchen faucet installation and related plumbing modifications for newly purchased homes.
Smart Water Valve Installation
Installation of smart main water valves with optional add-on spigots for pressure monitoring convenience.
Shower Valve Repair
Shower leak repairs including valve replacement and riser pipe installation for bathroom fixtures.