Cross Heating & Cooling LLC

HVAC contractor
3.7(6 reviews)
32089 Laser St, Excello, MO 65247
Cross Heating & Cooling LLC

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About Cross Heating & Cooling LLC

Cross Heating & Cooling LLC operates as an HVAC contractor in Excello, Missouri, holding a 3.7-star rating drawn from six customer reviews. The business maintains standard weekday hours from 9 AM to 5 PM, with reduced Friday availability ending at 4 PM, while Saturday and Sunday service is unavailable. Company records indicate the enterprise was founded in August 2010, and the operation serves Macon residents alongside surrounding communities within the region. Prospective clients can reach the office directly at (660) 676-0172 for inquiries and service scheduling.

This contractor distinguishes itself through individualized service delivery, ensuring each customer receives attention tailored to their specific heating and cooling requirements. The business provides free written estimates upon request, allowing homeowners to understand costs before committing to repairs or replacements. Emergency availability extends to 24/7 response, addressing urgent situations outside normal business hours when climate control systems fail unexpectedly. The company emphasizes completing service correctly on the first attempt, reducing the need for repeat service calls and associated inconvenience.

Customer experiences documented in reviews reveal specific service scenarios worth noting. One homeowner described a complete system upgrade process where multiple quotes were provided with different options, allowing an informed selection based on performance and budget considerations. Another reviewer noted same-day installation with neat work practices and the crew hauling away the old decommissioned unit. A third customer mentioned successful replacement of a ten-ton unit with professional conduct throughout the project. These accounts represent the range of service outcomes potential clients may anticipate when engaging this contractor.

What Customers Say

Three of six reviews award five stars, with customers praising professional conduct, neat work sites, and thorough follow-up communication. The remaining three reviews split between one-star ratings, with negative feedback centering on missed callbacks and unresponsive communication after initial contact attempts.

Working Hours

SundayTodayClosed
Monday9 AM–5 PM
Tuesday9 AM–5 PM
Wednesday9 AM–5 PM
Thursday9 AM–5 PM
Friday9 AM–4 PM
SaturdayClosed

Services

HVAC System Installation

Complete heating and cooling system installation with multiple quote options and professional setup tailored to living space requirements.

Equipment Replacement

Old unit removal and disposal included with new system installation, as confirmed by customer review of full replacement service.

AC Repair & Maintenance

Diagnostic and repair services for air conditioning systems, emphasizing first-time correct repairs.

Furnace Repair & Maintenance

Heating system repairs addressing furnace malfunctions with quality parts and professional workmanship.

Emergency Repair Services

24/7 emergency availability for urgent heating and cooling failures outside standard business hours.

Free Written Estimates

No-cost written estimates provided before any repair or replacement work begins, allowing informed homeowner decisions.

Frequently Asked Questions