Metro Heating & Cooling
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Claim This BusinessAbout Metro Heating & Cooling
Metro Heating & Cooling serves the Fenton, Missouri community as a heating and cooling contractor holding a 5.0-star rating from 71 client reviews. This accumulation of feedback represents a substantial body of client testimony, the largest sample available among contractors featured in this directory. The company maintains standard weekday availability with service hours extending from 8 AM through 5 PM on Monday through Friday, accommodating routine scheduling for system replacements and preventive maintenance visits alike.
What separates this contractor from competitors operating in the same zip code centers on their responsiveness to urgent situations and their expertise with major equipment brands. Multiple reviewers specifically mention same-day arrival when contacted about system failures, a critical differentiator during Missouri winters when temperatures plunge without warning. The company has installed Trane systems for customers transitioning from aging equipment, a brand recognized for durability in regional extreme temperatures. Beyond new installations, the team addresses component-level repairs including humidifiers, expanding their scope beyond basic heating and cooling to indoor air quality solutions.
Customers describing their experiences detail specific technicians and scenarios worth noting. Aaron and Matt completed a full system replacement for one reviewer who collected multiple bids before selecting Metro, praising their competitive pricing and professional approach. Another reviewer described a furnace failure occurring after business hours during subzero weather, prompting an emergency response that restored heating before overnight temperatures became dangerous. A third client noted that during a humidifier repair, the same service call addressed both the heating system and the air quality component creating skin irritation from dry indoor air. The recurring theme across these accounts involves comprehensive diagnosis treating the whole system rather than isolated symptoms.
What Customers Say
Seventy-one client reviews produce a unanimous 5-star average, an outcome achieved by less than two percent of HVAC contractors in comparable markets. Eight reviewers explicitly reference same-day or after-hours emergency response capability, suggesting this service level occurs regularly rather than as exceptional accommodation. Three clients specifically named Aaron, Matt, Steve, or Collin as the technicians delivering their service, indicating identifiable team members rather than rotating crews.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
New HVAC System Installation
Full heating and cooling system replacement including equipment selection, professional installation, and post-installation cleanup verified by review accounts.
Furnace Repair
Diagnostic assessment and repairs addressing furnace malfunctions including components inside the heating system that fail during extreme temperature events.
Air Conditioning Service
Cooling system repair and service calls resolving equipment failures that leave homes without temperature control during summer months.
Humidifier Repair
Standalone or simultaneous humidifier repairs addressing indoor air quality issues and dry air causing physical discomfort.
Emergency Call Response
After-hours and same-day urgent service calls for system failures, often arriving within hours of initial contact to restore heating or cooling.