Bone Heating and Cooling

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Claim This BusinessAbout Bone Heating and Cooling
Bone Heating and Cooling has earned a 4.9-star average across 558 client reviews in Festus, Missouri, solidifying its reputation as a trusted heating and cooling specialist in the greater Jefferson County region. Homeowners throughout Festus, Crystal City, and Pevely turn to this contractor for both routine system maintenance and complete equipment overhauls. The company maintains round-the-clock availability, ensuring residents in this part of the Ozark border country can reach qualified technicians regardless of when heating or cooling emergencies arise.
Several reviewers specifically commend the business for representing Lennox products, noting that their technician demonstrated thorough knowledge of these systems when presenting replacement options. One client described receiving honest comparisons of different efficiency levels without feeling pushed toward the most expensive choice. This approach aligns with feedback about transparent pricing, the majority of reviewers mention receiving reasonable quotes compared to competing contractors in the area. The company appears to specialize in residential system replacements rather than focusing primarily on repair-only calls.
Multiple reviewers highlight interactions with a technician named Steve, describing him as someone who answered every phone call, returned every text, and took time to explain system components without condescension. One homeowner recalled discussing options as their older system approached end-of-life, appreciating that the crew sent for installation completed the work without disrupting their daily routine. However, one client did note an experience where a replacing technician failed to explain basic operation points about the new furnace and did not reinstall removed smoke detectors, a reminder that service quality may vary between individual technicians dispatched on different jobs.
What Customers Say
Four of sixdetailed reviewers specifically name Steve as the technician who guided their purchase decision or installation, with each mentioning his accessibility via phone, text, and email. Three reviewers compare Bone Heating and Cooling quotes to competitors and describe them as more reasonable. One reviewer flags an inconsistency: sales of a humidifier system that could not be installed because technicians lacked sweating skills needed for the water line connections.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| FridayToday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Complete HVAC System Replacement
Full forced-air heating and cooling system installations, with reviewers noting whole-system swaps from older units to new high-efficiency equipment.
Equipment Sales and Consultation
Guidance on selecting appropriate system size and efficiency, with one client describing detailed comparisons of Lennox models and operating costs.
System Repair and Diagnostic Services
Troubleshooting and repair of heating and cooling equipment, with technicians providing filter recommendations and maintenance guidance.
Emergency Same-Day Service
24-hour availability for urgent heating and cooling failures, with multiple reviewers praising response times during extreme weather events.
Indoor Air Quality Add-Ons
Whole-home humidifier and air quality accessory sales, though one buyer advises confirming installation compatibility before purchase.