ACE Service Experts Heating & Cooling
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About ACE Service Experts Heating & Cooling
ACE Service Experts Heating & Cooling operates as an HVAC contractor in Florissant, Missouri, earning a 4.8-star rating across 375 customer reviews. The company maintains standard weekday hours from 8 AM to 5 PM, with Saturday availability extending to 4 PM and Sunday designated as closed. This volume of verified customer feedback demonstrates sustained market presence and consistent service delivery within the greater Florissant metropolitan area.
The company's public review profile reveals a polarized service reputation. While the majority of customers rate their experiences favorably, a significant subset of reviews cite concerns regarding inspection documentation, communication practices, and prepayment policies. Prospective clients should clarify scope details and documentation expectations before scheduling service appointments.
What Customers Say
374 of 375 reviews award 5 stars, with customers frequently citing specific technicians like Scott, PJ, and Andre for going above and beyond. Negative reviews focus on inspection documentation gaps and aggressive payment demands, while positive reviews emphasize technical expertise and customer care.
Working Hours
| SundayToday | 8 AM–1 PM |
| Monday | 7 AM–7 PM |
| Tuesday | 7 AM–7 PM |
| Wednesday | 7 AM–7 PM |
| Thursday | 7 AM–7 PM |
| Friday | 8 AM–5 PM |
| Saturday | 7 AM–12 PM |
Services
HVAC System Inspection
Diagnostic evaluation of heating and cooling equipment, including mechanical checks and system performance assessment.
Air Conditioning Repair
Repair services for cooling system malfunctions, component replacements, and refrigerant handling.
Heating System Repair
Repair services for furnaces, heat pumps, and other heating equipment including ignition and blower issues.
Preventive Maintenance
Scheduled tune-up services designed to maintain system efficiency and extend equipment lifespan.
Part Replacement & Warranty Claims
Component replacement with assistance verifying manufacturer warranty coverage for eligible parts.