Arctic Air

Arctic Air holds a 4.8-star rating from 521 customer reviews in Gladstone, Missouri. Operating as a family-owned business established in 1975, they serve heating and cooling customers throughout the Kansas City metropolitan area. Their around-the-clock availability allows them to prioritize assistance for seniors and individuals with medical conditions who depend on uninterrupted indoor climate control.

As a Lennox dealer, Arctic Air installs and services premium heating and cooling equipment backed by manufacturer warranties. They provide financing options for new system purchases and advertise same-day or next-day estimate appointments. Their 24-hour emergency service line operates continuously, ensuring homeowners can reach a live dispatcher whenever sudden heating or cooling failures occur.

Reviewers highlight technician Cody who diagnosed a thermostat stuck in heat pump mode that was causing warm air to blow during cooling cycles. He arrived at the scheduled time, explained the issue clearly, and reprogrammed settings to prevent recurrence. Another reviewer mentions receiving a furnace tuneup from Cody, describing him as very professional and honest while noting they learned valuable maintenance information during the service call.