Ted's

Ted's Heating and Cooling has served Independence, Missouri area homeowners for years, earning a 4.9-star rating across 159 reviews. The family-owned contractor operates Monday through Thursday from 8 AM to 8 PM, Fridays until 6 PM, handling both scheduled maintenance and emergency repairs. Ted himself, a licensed technician, answers calls and performs work, giving customers direct access to the owner rather than a dispatch system. The company specializes in residential heating and cooling systems, serving Independence and surrounding Jackson County communities.

What distinguishes Ted's from larger HVAC companies is the owner's honest, no-pressure approach. Multiple reviewers note Ted recommended against expensive equipment replacements when repairs sufficed, saving them thousands. Angie N's review describes Ted helping her secure a HELP loan through IPL and the City Credit Union to finance a full system replacement at roughly half what major competitors quoted. The company partners with Air Summit for installations and provides same-day service for urgent breakdowns, a critical service during Missouri's humid summers and cold winters.

Customer stories reveal Ted's commitment to honest diagnostics. Michael Manners describes how another company quoted $18,000 for a new AC and furnace, while Ted identified minor repairs that kept his system running for years. When his stepson's furnace malfunctioned and a competitor claimed carbon monoxide release requiring a $9,000 replacement, Ted diagnosed the actual issue and repaired it on the same day. Angie N's AC failure during a summer heat wave brought Ted the same morning, she received thorough explanations of all options without high-pressure sales tactics.