1st Priority Heating & Cooling and Construction

1st Priority Heating & Cooling and Construction serves Kansas City-area homeowners with heating and cooling solutions, earning a 4.9-star average across 206 verified customer reviews. The company handles residential furnace and air conditioning systems, providing repair, maintenance, and new equipment installation throughout the metro. Customers consistently praise the team's diagnostic precision and the speed at which technicians identify and resolve equipment failures.

What distinguishes this contractor is a commitment to same-day service responsiveness that reviewers repeatedly highlight. Multiple customers note receiving appointment windows in the morning and having a technician arrive well before the quoted timeframe. The BBB accredited rating of A++ signals adherence to ethical business practices and customer complaint resolution. Technicians arrive with necessary repair components stocked on their service vehicles, enabling single-visit resolutions rather than follow-up appointments.

Customer narratives center on technician Tim, who appears across several reviews describing specific repair scenarios. One homeowner reported a furnace failure resolved within 20 minutes, with the technician inspecting the entire cooling system beyond the immediate issue. Another customer described a same-day AC repair during a weekend heat wave, noting the fair pricing communicated before work began. A third review recounted switching from a competitor who failed to respond, with 1st Priority sending Tim within hours to diagnose and restore the system.