Dick Ray Master Plumber Heating and Cooling
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Claim This BusinessAbout Dick Ray Master Plumber Heating and Cooling
Dick Ray Master Plumber Heating and Cooling serves Kansas City homeowners with licensed plumbing and HVAC solutions, earning a 4.9-star average across 226 reviews. This family-operated contractor handles everything from emergency pipe leaks to furnace tune-ups, providing same-day service for residents throughout the Kansas City metro area. Technicians arrive in marked vehicles and provide upfront diagnostics before recommending repairs.
What distinguishes Dick Ray from neighboring contractors is their commitment to transparent communication. Reviewers consistently note that technicians explain every step of the repair process, demonstrate what work was performed, and walk homeowners through preventive maintenance. The team handles both traditional plumbing repairs and modern heating-cooling systems without subcontracting the job to outside specialists.
Recent reviews highlight Sam Drake resolving a leaking waste pipe within hours of the noon call, replacing the pipe and securing the toilet. Anthony addressed a main line blockage within 24 hours, restoring full water flow throughout the house. Jesus returned to tune up a furnace, while Kurt serviced an AC unit to restore cooling during a heat wave. Customers emphasize the team's willingness to explain procedures and ensure understanding before proceeding.
What Customers Say
All eight sampled reviewers award 5 stars, with five mentioning same-day or short-notice emergency availability. Technicians Sam, Anthony, Jesus, and Erik receive specific praise for explaining repair details and preventive steps.
Working Hours
| Sunday | 8 AM–5 PM |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | 8 AM–5 PM |
Services
Plumbing Leak Repair & Pipe Replacement
Sam Drake and Eric handle waste pipe leaks, toilet reinforcement, and main stack cap replacement with same-day arrivals.
Main Line Clearing & Drain Cleaning
Anthony and J.R. clear main line blockages using efficient techniques, restoring full household water flow within 24 hours.
AC Repair & Cooling System Service
Kurt cleans and restores air conditioning units, addressing problems that prevent proper cooling during summer heat.
Furnace Tune-Up & Heating Maintenance
Jesus performs furnace tune-ups, preparing heating systems for winter and explaining system operation to homeowners.
Outdoor Faucet Winterization
Technicians shut off outdoor faucet water supplies before freezing weather and explain seasonal maintenance steps.