General Parts Group

General Parts Group operates as an appliance repair service serving the greater Kansas City metro area. The business maintains a 4.5-star rating compiled from 137 customer reviews, reflecting consistent service quality across commercial and residential clients. Operating hours span Monday through Friday from 7:30 AM to 4 PM, with the phones answered at (816) 421-5400 for customer inquiries.

What distinguishes General Parts Group is its specialization in commercial foodservice equipment alongside residential appliance repair. The company employs factory-trained technicians who handle warranty work, certified installations, and preventative maintenance programs for major equipment manufacturers. This positions them as a preferred service partner for commercial kitchens requiring equipment uptime and compliance with manufacturer specifications. Their technical staff can diagnose issues on first visit, reducing equipment downtime for businesses that depend on functioning ovens, refrigeration units, and cooking appliances.

Customer reviews highlight specific technicians managing complex situations. Jonathan Schroeder described an emergency where Robert and Russ coordinated a rapid overnight oven installation at a retail location with difficult access, arriving early to plan the work before store closing. Dan Doty noted Jesse arrived on time for a warranty repair, sharing maintenance insights about the equipment. Another reviewer credited Luke, Robert, and Josh for installing a Rational Combi-Oven, describing the crew as professional and willing to exceed typical service expectations.