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Claim This BusinessMetro Heating and Air has served the Kansas City metro since 2016, building a reputation through consistent service across residential and light commercial properties. With 263 customer reviews generating a 4.8-star average, the contractor maintains an active presence in neighborhoods including Waldo, Brookside, and the Country Club Plaza. The team handles heating system installations, air conditioning repairs, and routine maintenance for homeowners who need reliable climate control in Missouri's fluctuating seasons.
This contractor distinguishes itself through direct manufacturer relationships and a commitment to transparent diagnostics. Technicians arrive with replacement parts stocked for common repairs, minimizing return visits. The company honors workmanship guarantees, meaning if a repair fails within the specified period, they return to correct the issue without additional charges. This accountability appears consistently across positive reviews, where customers note they received upfront pricing before work began.
Customers repeatedly praise specific technicians who arrive on time and explain repairs in plain language. Tyler Dismang, mentioned by name in a five-star review, handled an AC repair at a rental property and walked the owner through each diagnostic step. Another review describes a technician who diagnosed an AC system failure, presented multiple repair options, and completed the work efficiently the same day. For homeowners facing emergency heating or cooling failures, same-day response proves essential.
263 reviews yield a 4.8-star average, with 4 of 5 sampled positive reviews citing specific technicians by name. One negative review addresses delayed furnace replacement scheduling, while high ratings mention diagnostic clarity and upfront pricing.
Diagnoses ignition failures, heat exchanger issues, and blower motor problems. Provides replacement estimates and new unit installations.
Handles refrigerant leaks, compressor failures, and capacitor replacements. Includes seasonal tune-ups and coil cleaning.
New heating and cooling system installations for residential homes, including load calculations and proper sizing.
Assesses ventilation needs and recommends filtration upgrades for homes with allergies or respiratory concerns.
System-wide inspections identifying root causes with detailed explanations for homeowner education.