Norris Heating & Air Conditioning Corp.

Norris Heating & Air Conditioning Corp. serves residential and light commercial clients throughout Kansas City, Missouri. With a 4.2-star average across 14 customer reviews, the contractor offers heating and cooling system installations, repairs, and preventive maintenance. Several reviewers mention service contracts as part of their ongoing relationship with the company. The contractor's response capability extends to emergency situations, with documented arrivals within one hour for critical heating failures during severe weather events.

Customer comments reveal both strengths and persistent concerns worth noting. Reviewers consistently praise the technical competency of the team, particularly highlighting accurate diagnostics and efficient repairs. One reviewer describes a same-day capacitor replacement completed in under 20 minutes. However, multiple customers report difficulties reaching the office by telephone, with one reviewer noting five unanswered calls and another mentioning their calls went unreturned during a renovation project requiring a complete system installation.

Specific scenarios from recent reviews illustrate the contractor's availability for urgent situations. During a winter storm with outdoor temperatures near one degree Fahrenheit, technicians completed a heating system replacement over four consecutive days despite snowy conditions. Another reviewer recounts their church received fast assistance for an emergency heating issue. Technicians mentioned by name in reviews include Andy, whom customers describe as responsive to both residential and commercial properties.