Patrick's Heating and Cooling Supply

Patrick's Heating and Cooling Supply operates from 1625 W 31st St in Kansas City, Missouri, serving as a rare open-to-the-public HVAC parts distributor in a market dominated by contractor-only suppliers. With 167 verified customer reviews generating a 4.6-star average rating, the business has built its reputation by filling a specific niche: providing immediate access to furnace, air conditioning, and refrigeration components at competitive pricing. The company maintains a retail counter on the city's west side, open Monday through Friday from 8 AM to 4 PM, with Saturday hours from 10 AM to noon. Homeowners tackling DIY repairs find Patrick's particularly valuable because unlike Johnstone Supply, which restricts sales to licensed technicians, this Kansas City shop welcomes residential customers seeking specific replacement components.

Unlike traditional supply houses that cater exclusively to licensed contractors, Patrick's distinguishes itself through homeowner accessibility and problem-solving orientation. The parts catalog spans every major equipment category: capacitors, compressors, condenser fan motors, contactors, flame sensors, igniters, transformers, and circuit control modules from manufacturers including AO Smith, Century, Goodman, Lennox, Honeywell, Emerson, and White Rodgers. The business also stocks HVAC specialty tools, manifold gauges, brazing equipment, vacuum pumps, leak detection instruments, and refrigeration recovery systems, that DIYers typically cannot source without an contractor account. Reviewers specifically cite parts availability at cost, with one longtime customer noting the team routinely stocks hard-to-find components for aging furnace systems.

Customer stories from recent reviews illustrate why Patrick's earns consistent five-star ratings. When Jeremy Nolan's condenser failed on a Thursday evening, he visited Patrick's the following morning, received confirmation of the failed capacitor diagnosis, and had a replacement part installed by noon, his cooling restored the same day. Mitchell Sams faced a pressure switch code on his furnace; after Johnstone Supply denied him service due to contractor-only policies, Patrick's supplied the exact switches he needed, resolving the issue without a costly service call. Charles Coker, calling from Texas, needed a control board urgently; Julie verified stock availability and arranged overnight delivery, personally ensuring the part shipped the same day. The common thread across these scenarios: responsive staff who solve problems rather than decline customers.