Quality Refrigeration Inc
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About Quality Refrigeration Inc
Quality Refrigeration Inc operates as an HVAC contractor serving the Kansas City metro area. The business holds a 4.6-star rating compiled from five customer reviews, indicating generally positive service experiences. Based in Kansas City, Missouri, the company provides heating and cooling solutions to residential and commercial clients within the region.
The contractor specializes in commercial refrigeration systems, with demonstrated expertise in maintaining and repairing specialized equipment such as Stoelting soft-serve machines commonly found in frozen yogurt shops. This niche focus sets them apart from general-purpose HVAC companies, as they handle equipment that requires specific technical knowledge and manufacturer familiarity. Reviewers note the team's competence in troubleshooting complex issues and providing on-site education about equipment operation.
Customer feedback highlights specific service scenarios that demonstrate the contractor's approach. One reviewer describes a technician named Scott who traveled nearly ninety minutes to service equipment at a frozen yogurt shop, resolving issues and explaining machine operation to the business owner. Another reviewer notes the team's willingness to respond promptly, stating they come right out and do a great job. A third reviewer identifies the business as the best in Kansas City, reflecting strong local endorsement.
What Customers Say
Four of five reviewers award five stars, praising technical skill and prompt service. The single three-star review cites scheduling delays and invoicing concerns rather than work quality.
Services
Commercial Refrigeration Repair
Service for specialized equipment including commercial ice machines, walk-in coolers, and display refrigeration.
Soft-Serve Machine Maintenance
Technical service for Stoelting and similar soft-serve equipment used in frozen yogurt and ice cream operations.
HVAC System Installation
Installation of heating and cooling systems for residential and commercial properties.
Preventive Maintenance
Regular servicing to prevent equipment failure and extend system lifespan.
Emergency Repair Services
Response to urgent heating and cooling issues, including same-day service for critical failures.