Sears Heating and Air Conditioning
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Claim This BusinessAbout Sears Heating and Air Conditioning
Sears Heating and Air Conditioning operates as a HVAC contractor serving homeowners throughout Kansas City, Missouri, and surrounding metropolitan communities. The business maintains a 3.1-star average rating derived from eight customer reviews, providing air conditioning repair, maintenance, and installation services to residential clients in the region. As a branded service operation connected to the broader Sears retail network, the company fields service requests from homeowners seeking assistance with heating and cooling equipment in the Kansas City metro area.
Customer feedback reveals notable service challenges alongside occasional successful outcomes. One reviewer documented ordering complications spanning three weeks, with technicians requiring multiple part reorders to complete repairs. Another review described significant project delays exceeding one week for roof work, along with property restoration disputes following equipment staging that left visible yard damage. A separate customer reported satisfaction with window installation work performed by the service team.
The service team has managed projects involving heating equipment diagnostic evaluations and cooling system repairs across various residential properties. One customer described paying a diagnostic fee to assess system issues before authorizing further repairs. Another reviewer noted canceled work orders and billing disagreements after service interruptions caused project delays. These accounts illustrate the variability in service experiences reported by Kansas City homeowners who have engaged the contractor's HVAC services.
What Customers Say
Two of three detailed reviews cite serious service concerns including multi-week project delays, property damage, and billing disputes. The single positive review commends window installation quality. Reviewers who reported problems describe parts ordering failures, missed commitments, and incomplete restoration work.
Services
AC Repair
Air conditioning system diagnostics, component replacement, and repair services for residential cooling equipment.
AC Maintenance
Preventive maintenance visits and seasonal tune-ups to maintain cooling system efficiency and extend equipment lifespan.
Heating Repair
Furnace and heating system repair services addressing ignition, airflow, and component failure issues.
System Installation
New HVAC equipment installation for residential properties, including cooling and heating systems.
Diagnostic Services
Professional system evaluation to identify malfunction causes before recommending repair solutions.
Parts Ordering
Component procurement and ordering for equipment repairs, handling manufacturer-supplied replacement parts.