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Claim This BusinessAbout The Deep Cleaners
The Deep Cleaners operates as a house cleaning service serving the Kansas City metropolitan area, including nearby communities such as Overland Park, Olathe, and Shawnee. Based in Kansas City, Missouri, the company maintains a 4.4-star rating derived from 27 customer reviews, indicating generally satisfactory performance according to feedback posted on their business profile. Their service menu extends beyond standard house cleaning to encompass specialized offerings including air duct cleaning, carpet and upholstery care, gutter maintenance, power washing, and window cleaning services. The business provides both residential and commercial cleaning solutions, catering to homeowners preparing properties for sale, tenants requiring move-in or move-out cleaning, and business owners needing periodic office maintenance.
Several differentiating elements appear throughout their service model and customer interactions. The company prominently markets a streamlined booking process promising service scheduling in only 60 seconds, addressing a common pain point for consumers seeking efficient appointment scheduling. Their service catalog includes cleaning gift cards, suggesting awareness of gifting behaviors among their customer base. Customer feedback indicates crews communicate proactively when assignments require additional time due to unforeseen conditions, demonstrating flexibility in adapting to property-specific challenges rather than adhering rigidly to quoted timelines.
Specific customer scenarios illustrate the practical experience of working with this cleaning service. One reviewer described a same-day deep clean arranged when the property required preparation for real estate photography, with the company accommodating an urgent request despite short notice. Several reviewers specifically named team members who performed their cleaning, including references to Sam, Max, Lauren, and Kelli. Another reviewer discussed a problematic experience involving unexpected scheduling delays, an unbudgeted charges for basement cleaning, and security concerns stemming from unlocked windows following service completion. These contrasting experiences suggest variability in service delivery depending on assigned personnel and specific property conditions.
What Customers Say
Of 6 sampled reviews, 5 awarded 5-star ratings citing thoroughness, same-day availability, and professionalism of named technicians. The single 1-star review cited pricing disputes and security concerns, representing the primary negative feedback in the dataset.
Services
Deep Cleaning
Comprehensive top-to-bottom cleaning including baseboards, appliance interiors, window tracks, and hard-to-reach areas.
Standard Recurring Cleaning
Regular maintenance cleaning for homes on a scheduled basis, covering general tidying and surface cleaning tasks.
Carpet and Upholstery Cleaning
Steam treatment anddeep cleaning services for carpets, rugs, and furniture upholstery.
Air Duct Cleaning
HVAC ductwork cleaning to remove dust, debris, and allergens from residential ventilation systems.
Move-In/Move-Out Cleaning
Thorough cleaning for transitioning between occupancy, addressing spaces tenants may neglect.
Window Cleaning
Interior and exterior window cleaning services for residential and light commercial applications.
Power Washing
Exterior surface cleaning using pressurized water for driveways, siding, decks, and walkways.
Gutter Cleaning
Debris removal and cleaning from residential gutter systems to ensure proper water flow.