Pence's Air Conditioning, Heating and Appliances

Pence's Air Conditioning, Heating and Appliances serves Kearney, Missouri as a local HVAC contractor with a 4.4-star rating from 33 customer reviews. The business operates from Monday through Friday, 7:30 AM to 5 PM, with Saturday hours from 8 AM to 12 PM. Alongside heating and cooling services, the company handles appliance sales and repairs, offering residents a single point of contact for home comfort needs. This dual-category approach distinguishes Pence's from contractors who specialize exclusively in climate control systems.

Multiple reviewers highlight the company's straightforward communication regarding system longevity. One customer recounts how Todd openly discussed the limitations of a twenty-year-old system that was still functioning but struggling to maintain comfort, enabling the homeowner to plan a replacement on their own timeline rather than reacting to a sudden failure. Another reviewer mentions the team addressed an unrelated electrical issue during an appliance delivery, fixing a broken outlet rather than declining the extra work. These accounts suggest a service philosophy that prioritizes thoroughness over narrow efficiency.

Reviewers specifically name several team members who contributed to their positive experiences. Matthew Carr describes Todd, Jeremy, and Roberta responding to multiple HVAC issues including an outside unit, A/C coil, and furnace replacement. Lynn Noyes notes prompt diagnosis of an ice maker problem following her initial telephone call to Roberta, with Corbin completing the service call. These named contacts appear consistently across reviews mentioning responsive service.