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About Laclede Plumbing Co
Laclede Plumbing Co holds a 3.9-star rating across 67 customer reviews in Lebanon, Missouri. As a plumber serving the Lebanon area, the company has built a local reputation over years of service, with one longtime customer noting the lead technician brings approximately three decades of hands-on experience to every job. The team handles both routine plumbing needs and more complex situations, including septic system work and excavation projects.
Without a web presence to detail specific brand partnerships or specialized certifications, the company's distinguishing qualities emerge from customer accounts: fair and transparent pricing that reviewers describe as surprisingly reasonable even for emergency calls, same-day responsiveness, and the ability to troubleshoot problems accurately rather than recommending unnecessary replacements. One reviewer specifically noted the team located a difficult septic lagoon in about five minutes, demonstrating practical problem-solving that saves homeowners time and frustration.
Customer stories from reviews highlight specific scenarios: a reviewer described a technician crawling under tight, dirty spaces to complete a job, while another mentioned the team arriving punctually for scheduled appointments over many years of calling. The office staff receives consistent mention for helpful communication in scheduling and processing service requests. These detailed accounts from repeat customers paint a picture of a plumbing team that prioritizes getting the job done correctly over recommending costly solutions.
What Customers Say
3 of 4 displayed reviews award 5 stars, praising punctual service, fair pricing, and accurate diagnostics. The single 1-star review cites frustration with diagnostic charges and a perception of changed service quality following leadership changes. Positive reviewers specifically name technicians Eric and James, while negative feedback targets pricing transparency and recommended solutions.
Services
Drain Cleaning & Augering
Professional drain clearing using auger equipment to remove clogs from household drains.
Septic System Services
Septic tank and lagoon location, inspection, and troubleshooting for residential properties.
Plumbing Diagnostics
Accurate problem identification including pressure tank assessments and leak detection.
Emergency Plumbing Repairs
Urgent plumbing repairs with timely response for unexpected issues.
Excavation & Backhoe Services
Ground-based plumbing work including trenching and access to underground pipes.
Water Heater Services
Installation and repair of traditional and tankless water heating systems.
General Plumbing Repairs
Full range of residential plumbing repairs and maintenance services.