CSI Commercial Services Inc.

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About CSI Commercial Services Inc.
CSI Commercial Services Inc. operates as an HVAC contractor in Lee's Summit, Missouri, holding a 4.3-star rating drawn from 11 customer reviews. The company maintains standard business hours from 7 AM to 4 PM on weekdays while remaining closed on weekends. Reviewers indicate the business serves commercial establishments, with one customer specifically referencing service at a place of business involving an ice machine. The contractor can be reached directly at (816) 523-2000 for heating and cooling needs throughout the Lee's Summit area.
The business appears to focus primarily on commercial refrigeration and ice machine service rather than residential HVAC systems. One reviewer noted a technician named Christian demonstrated specific expertise with an ice machine, suggesting specialized knowledge in commercial kitchen equipment. The company name itself, CSI Commercial Services Inc., indicates a professional orientation toward business clients rather than residential homeowners. Without accessible website content, the full scope of brand partnerships or factory certifications remains unclear from publicly available information.
A reviewer named Nic Peerson recounted working with technician Christian on an ice machine issue, describing the experience as professional and knowledgeable, and indicating intent to continue using CSI for future service needs. Conversely, reviewer steve easley detailed a prolonged repair process involving a Faby Margarita machine that ultimately resulted in unresolved issues including a lost component and a second freezer head failing post-repair. Another reviewer, Carly Woods, noted frustration with communication delays and unexpected charges after another party had already resolved the original problem. These contrasting experiences suggest service quality may vary depending on the specific equipment and circumstances involved.
What Customers Say
Positive reviews praise technician Christian's professionalism and knowledge with ice machines, while negative reviews cite cost overruns, communication gaps, and unresolved issues with equipment repairs. The split between 5-star and 1-2 star reviews indicates inconsistent customer experiences.
Working Hours
| SundayToday | Closed |
| Monday | 7 AM–4 PM |
| Tuesday | 7 AM–4 PM |
| Wednesday | 7 AM–4 PM |
| Thursday | 7 AM–4 PM |
| Friday | 7 AM–4 PM |
| Saturday | Closed |
Services
Commercial Ice Machine Repair
Service and maintenance for ice machines at businesses including diagnostics and parts replacement.
Commercial Refrigeration Service
Repair and maintenance for commercial refrigeration equipment like walk-in coolers and freezers.
Specialty Beverage Equipment Repair
Service for specialty equipment such as frozen beverage machines including Faby Margarita units.
Preventive Maintenance Programs
Scheduled maintenance visits to keep commercial refrigeration operating efficiently.
Diagnostic Services
Technical assessment of refrigeration and ice machine problems with written estimates provided.
Parts Ordering and Installation
Procurement and installation of replacement parts for commercial equipment repairs.
Emergency Repair Response
Same-day or next-day service for critical equipment failures affecting business operations.