Dick Ray Master Plumber Heating and Cooling

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Claim This BusinessAbout Dick Ray Master Plumber Heating and Cooling
Dick Ray Master Plumber Heating and Cooling operates in Lee's Summit, Missouri, delivering plumbing and heating-cooling solutions to homeowners across the region. The contractor carries a 4.8-star rating compiled from 24 verified client reviews, reflecting consistent service delivery that local residents recognize. Weekend availability spans Saturday and Sunday alongside weekday hours, accommodating schedules for households balancing work commitments with home maintenance needs.
This contractor maintains capabilities spanning multiple trade disciplines, addressing plumbing infrastructure and climate-control systems from a single service call. The dual-category expertise eliminates the need to coordinate separate specialists when overlapping issues arise, such as a water heater replacement coinciding with furnace diagnostics. Service vehicles arrive stocked with equipment necessary to complete standard repairs on-site, avoiding return visits that extended timelines for the projects documented in reviewer feedback.
Customer experiences shared through reviews highlight rapid response during time-sensitive situations. One reviewer described a same-day Friday afternoon arrival that resolved a pending issue before the weekend commenced. Another documented detailed communication throughout a sump pump and toilet installation, with the technician explaining each procedural step and performing thorough cleanup afterward. Multiple five-star reviews credit specific team members, Anthony, Bradley, Eric, and Dan, with thoroughness, respect for household spaces, and transparent guidance about system functions without promoting unnecessary upgrades.
What Customers Say
Six of eight reviewers granting five-star ratings explicitly name the technician who served them, citing thorough explanations, careful workspace protection, and education about system operation. The sole one-star review centers on a billing dispute involving a repeated repair rather than technical Competence, while other negative sentiment appears minimal across this sample set.
Working Hours
| Sunday | 8 AM–5 PM |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | 8 AM–5 PM |
Services
Plumbing Repair & Installation
Address leaks, pipe replacements, garbage disposal issues, and fixture upgrades for kitchens and bathrooms.
Drain Cleaning & Clearing
Remove stubborn clogs affecting sinks, showers, and main sewer lines using appropriate techniques.
Water Heater Service
Installation, repair, or replacement of traditional tank and tankless water heating systems.
Sump Pump Installation
Install primary and backup sump pumps with thorough explanation of system operation and local code compliance.
Toilet Repair & Replacement
Resolve running toilets, leaks, and inefficient flushing, including complete toilet installation services.
Heating System Service
Maintain, repair, or replace furnaces and heating infrastructure to restore reliable winter warmth.
Cooling System Service
Service air conditioning units including cleaning, refrigerant attention, and component replacement.
System Inspection & Diagnostics
Evaluate existing plumbing and HVAC systems to identify issues and recommend appropriate solutions.