Hartley's Climate Control

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Claim This BusinessAbout Hartley's Climate Control
Hartley's Climate Control maintains a near-perfect 4.9-star rating across 318 verified customer reviews, placing it among the most recommended contractors serving Rolla and St. James, Missouri. This family-operated business has expanded from its original St. James location to open a second depot in Rolla, currently operating as the largest heating, cooling, and plumbing company within a 30-mile radius. The company provides around-the-clock emergency availability on all seven days, including holidays , ensuring homeowners never face a heating system failure or cooling breakdown without rapid response capability.
What distinguishes Hartley from regional competitors is the breadth of expertise spanning multiple building trades. Their licensed technicians handle geothermal and hydronic heating systems, commercial kitchen refrigeration, custom sheet-metal fabrication, and indoor air quality solutions including REME HALO UV purification, high-efficiency humidifiers, and whole-house filtration. The company partners with virtually every major heating and cooling equipment manufacturer, enabling them to recommend and install replacement systems tailored to specific home layouts and utility budgets rather than pushing a single brand inventory.
Customer narratives pulled from recent reviews reveal the company's commitment to complex residential challenges. One reviewer (Max Starr) described a complete HVAC rebuild in a 1940s Rolla craftsman home where installers navigated severely Crooked walls while maintaining precise duct runs and preserving headroom. Another reviewer (Trevor Larkin) recounted a same-day emergency furnace call during winter conditions, with technician Chuck diagnosing the fault, explaining repair options without Sales pressure, and completing the Fix efficiently. Technician Trent recently installed a water heater and softening system for reviewer Adrianne Cantoni, who noted the technician left zero mess post-installation.
What Customers Say
Every reviewer assigns a 5-star rating, with multiple customers specifically praising three technicians, Chuck, Trent/Trenton, and Windle, for diagnostic clarity, respectful communication, and thorough cleanup. Four reviews explicitly reference emergency response timing, with three mentioning same-day or after-hours arrival. Pricing fairness appears once in feedback alongside overwhelmingly positive remarks about technical competence and friendly service.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| FridayToday | Open 24 hours |
| Saturday | Open 24 hours |