Brown Heating & Cooling, Inc.

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About Brown Heating & Cooling, Inc.
Brown Heating & Cooling, Inc. serves Salem, Missouri and surrounding areas in Dent County with a 4.8-star average across 150 customer reviews. The company operates Monday through Friday from 8 AM to 4 PM, offering both residential and commercial HVAC solutions. Their team holds professional certifications across multiple service areas, and the business maintains dealer-bonded and insured status in Missouri. Customers can reach the office at (573) 729-4328 for service at their location at 4541 Highway 68.
What distinguishes Brown Heating & Cooling is their portfolio of major brand partnerships and specialized expertise. They install and service Goodman systems featuring high-efficiency ratings and up to 10-year parts warranties, along with Mitsubishi Electric heat pumps known for cold-weather performance without electric resistance heating elements. The company also offers Trane equipment, recognized as America's Most Trusted HVAC System for three consecutive years, alongside Ozark Biomass outdoor wood furnaces and Earth outdoor wood furnaces. Their service menu extends to radiant floor heating, zoned duct systems, indoor air quality products, and duct cleaning, with financing options available for qualified customers.
Customer reviews highlight specific technicians and scenarios that showcase their service approach. Robbie Brooks earned praise for professionalism and thorough explanations during a service call. For one homeowner, Aaron accurately estimated a job on the first visit, arrived on time, and completed thorough cleaning while explaining each step. Another review describes Aaron tracking down an odor in a utility room that the homeowner suspected was a propane leak, determining it was rodent-related and guiding the customer through next steps. Cliff and Robbie installed a heat pump and furnace in a single day, arriving when promised.
What Customers Say
Five reviewers specifically named technicians (Robbie Brooks, Aaron, Cliff) and praised their professionalism, punctuality, and clear communication. Lloyd Davison's detailed review mentions financing assistance and immediate energy cost savings after a 2023 system upgrade. No negative reviews were present in the sample.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–4 PM |
| Tuesday | 8 AM–4 PM |
| WednesdayToday | 8 AM–4 PM |
| Thursday | 8 AM–4 PM |
| Friday | 8 AM–4 PM |
| Saturday | Closed |
Services
Heating System Installation & Repair
Forced-air furnaces, heat pumps, hot water boilers, and radiant floor heating systems from Goodman, Mitsubishi, and Trane.
Cooling System Installation & Repair
Central air conditioners and high-efficiency cooling systems with smart thermostat compatibility.
Ductwork & Zoning
Zoned duct systems and custom ductwork installation for optimized airflow throughout homes.
Indoor Air Quality Solutions
Products and services to improve air quality including filtration, ventilation, and duct cleaning.
System Maintenance & Tune-Ups
Bi-annual maintenance checks, filter changes, and diagnostic services to keep systems operating efficiently.
Outdoor Wood Furnaces
Ozark Biomass and Earth outdoor wood furnaces for alternative heating options.