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About Arctic Heating & Cooling LLC
Arctic Heating & Cooling LLC serves residential and light commercial clients in Springfield, Missouri. The contractor holds a 3.7-star average rating across three verified customer reviews, reflecting a mixed but informative track record. The business operates out of the Springfield metro area and can be reached directly at (573) 452-3062 for service inquiries.
Without a publicly accessible website at the time of this review, specific brand partnerships, equipment certifications, or specialized service offerings cannot be confirmed. The positive review on record highlights strong communication practices, with one customer noting they were consistently updated throughout the repair process and never left wondering about job status. This communication emphasis appears to be a distinguishing operational priority.
Customer experiences with Arctic Heating & Cooling LLC present clear contrasts. Reviewer Denise Armstrong described receiving peace of mind from start to finish, with the technician completing repairs in a timely manner while providing continuous updates. However, reviewer Angel reported a significant no-show and no-call scenario that disrupted their warranty program rescheduling. These opposing experiences suggest service quality may vary, and prospective clients may benefit from confirming appointment details and communication protocols before scheduling.
What Customers Say
One of three reviewers reports a no-show and communication failure disrupting warranty rescheduling, while the other praises timely repairs and proactive updates. The split sentiment (one 5-star, one 1-star, one undisclosed) indicates inconsistent service reliability.
Services
AC Repair
Diagnosis and repair of cooling system issues for residential and light commercial properties.
Heating Repair
Fixes for furnace and heating system malfunctions to restore warmth during cold months.
System Maintenance
Tune-ups and preventive services to extend HVAC equipment lifespan and efficiency.
Emergency Service
Available for urgent heating and cooling issues requiring immediate attention.
New Installation
Installation of replacement HVAC systems for existing homes and businesses.
Indoor Air Quality Assessment
Evaluation of home air quality concerns and basic IAQ recommendations.