DeLong Plumbing Heating and Air conditioning

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About DeLong Plumbing Heating and Air conditioning
DeLong Plumbing Heating and Air Conditioning has served Springfield, Missouri families since establishing their business, building a reputation across plumbing, heating, and cooling disciplines. With 284 verified customer reviews maintaining a 4.5-star average rating, this family-owned contractor operates around the clock with 24/7 availability for emergency calls. The team holds appropriate licensing for residential work throughout the Springfield metro area and surrounding Greene County communities, providing both routine maintenance and urgent repairs to homeowners who depend on functional plumbing and climate control year-round.
What separates DeLong from independent specialists is their breadth, handling both plumbing and HVAC systems under one service agreement so homeowners avoid coordinating separate contractors. Customer reviews consistently highlight their honesty in pricing, with technicians taking time to explain issues and confirm repairs before proceeding. The company's stated mission centers on treating every customer like family, a value echoed across multiple five-star reviews describing respectful property care and transparent estimates.
Long-term clients cite specific team members by name, including Ryan who performs leak checks and diagnostic work with thoroughness, and project managers Milz and Kelly who coordinate plumbing and HVAC assignments respectively. Reviewers describing emergency situations mention same-day response during weekend emergencies, with technicians arriving in marked vehicles and maintaining clean workspaces throughout the job. One reviewer noted the company solved pipe issues that two previous contractors could not resolve, emphasizing Delong's commitment to finishing every job regardless of complexity.
What Customers Say
284 customer reviews averaging 4.5 stars reflect consistent satisfaction, with multiple five-star ratings specifically praising Honest pricing and transparent estimates. Same-day emergency service appears repeatedly across reviews, and several reviewers note choosing Delong for years after initial service. No negative patterns emerge in available reviews, though a small sample limits statistical conclusions.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Emergency Plumbing & HVAC
24/7 response for burst pipes, severe backups, and HVAC failures with after-hours dispatch to stabilize emergencies and prevent further damage.
Residential & Light Commercial Plumbing
Repairs and installations ranging from leaky fixtures to commercial restroom service, including project management for larger plumbing upgrades.
Sewer & Drain Repair
Main line repairs and full sewer replacement services using excavation-capable crews and cleanup practices for minimal site disruption.
Water Heaters, Sump Pumps & Water Treatment
Installation, repair, and replacement of water heaters, sump pumps, and whole-house water treatment systems tailored to local water conditions.
Heating & Air Conditioning Service and Installation
Carrier-authorized sales, installation, repair, and maintenance of furnaces and air conditioners aimed at improving comfort and energy efficiency.
Preventive Maintenance
Scheduled tune-ups and inspections for plumbing and HVAC systems to extend equipment life and reduce emergency breakdowns.