FTS Heating and Cooling

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About FTS Heating and Cooling
FTS Heating and Cooling has earned a reputation as Springfield's go-to family-owned HVAC contractor, building trust through consistently reliable furnace and cooling system service. With 161 five-star reviews yielding a 4.9 average rating, the company has clearly resonated with homeowners across the Ozarks region. Operating from their Springfield headquarters, FTS serves customers throughout Greene County and surrounding communities, responding to both routine maintenance calls and urgent heating emergencies.
What distinguishes FTS from larger regional operations is their dedication to transparent, educational service. Technicians take time to walk homeowners through every diagnostic step, explaining what they're checking and why. Several reviewers specifically mention the team's expertise with geothermal systems, a specialty that requires advanced training and specialized equipment. The company also handles full HVAC replacements, designing customized options that account for each home's unique layout and efficiency goals.
Customer stories from recent reviews illustrate the company's commitment to responsiveness. When one Springfield homeowner's AC failed ahead of a warm spell, technician Trevor arrived on a Saturday, earlier than scheduled, to restore comfort. Another reviewer credits Cory with quickly diagnosing and resolving a persistent issue other contractors had missed. From initial phone call to completed repair, FTS emphasizes clear communication and professional service, earning repeat calls from satisfied customers.
What Customers Say
All eight sampled reviewers awarded 5 stars, with Trevor, Cory, Corey and Jay each specifically named for their technical skill and communication style. Four reviewers mention same-day or Saturday service, indicating the company prioritizes urgent calls. Common praise includes thorough explanations, professional demeanor, and problem resolution, keywords that appear across positive HVAC review patterns locally.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–7 PM |
| Tuesday | 8 AM–7 PM |
| Wednesday | 8 AM–7 PM |
| Thursday | 8 AM–7 PM |
| Friday | 8 AM–7 PM |
| Saturday | 8 AM–7 PM |
Services
Furnace Repair
Diagnostic and repair services for residential heating systems, including furnace malfunctions and component replacements.
AC Repair & Maintenance
Air conditioning repair, troubleshooting, and maintenance services to restore cooling function and improve system efficiency.
Geothermal System Service
Specialized repair and maintenance for geothermal heat pump systems, a growing technology in Missouri homes.
HVAC System Replacement
Complete heating and cooling system replacement with customized design options and equipment recommendations.
Preventive Maintenance
Routine service calls including thorough system inspections, component checks, and performance verification.
System Diagnostics
Professional troubleshooting to identify root causes of HVAC issues with clear customer communication of findings.