Hicks Service, LLC

Hicks Service, LLC serves Springfield, Missouri and surrounding communities including Buckhorn, Waynesville, St. Robert, and the Fort Leonard Wood area. With 35 customer reviews yielding a 4.7-star rating, this HVAC contractor has built a steady reputation for residential heating and cooling work. Reviewers describe experiences ranging from complete system replacements to emergency furnace repairs and mini-split installations. The company handles projects across the residential spectrum, from routine maintenance to new equipment installations.

Customers consistently highlight competitive pricing as a defining characteristic. One reviewer documented receiving a full HVAC system replacement for under $4,800 after another company quoted $14,500 for the same work. The company also installs mini-split systems for garage conversions and specialty climate-control applications. Service calls typically involve thorough diagnostics, with technicians identifying additional issues that other contractors overlooked during initial assessments.

Reviewers name several team members who handled specific scenarios. A customer needing climate control for a garage photo studio worked with Ms. Brenda for initial scheduling, then with Mike and Cody for assessment and installation. Another reviewer credits Cody with quickly resolving a stubborn furnace issue, describing him as extremely knowledgeable and professional. Mr. Mike handled a fireplace inspection, working diligently to diagnose the problem and offering multiple solution options. A reviewer whose appointment was missed reports the company failed to communicate, highlighting inconsistent service experiences.