L&L HVAC SUPPLY

L&L HVAC Supply operates from a storefront in Springfield, Missouri, selling mini split heat pump units and related components directly to homeowners and do-it-yourself installers. Business license information was not publicly listed. The company carries popular capacity sizes including 12K BTU and inverter-driven models, with prices reported between $395 and $900 depending on specifications. Across 30 verified Google reviews, the business holds a 4.4-star average rating. A 5-star reviewer noted buying a 12K unit at a discounted price and returning to purchase a second inverter model, calling it well worth the investment.

Positive reviews frequently highlight staff knowledge and a no-pressure sales approach. One customer credited sales associate Sara with guiding a purchase decision, calling her both knowledgeable and kind. The store supports self-installers with documentation and online videos showing how to set up purchased units. Units ship with basic mounting hardware, and several buyers described the installation process as straightforward after following provided instructions. Pricing transparency and availability of smaller-capacity models attract buyers who need targeted heating and cooling without the overhead of a full contractor engagement.

Jerry Hall of Springfield purchased a 12K mini split unit and found the installation simple enough to complete himself, then returned to buy a second inverter model for his workshop. Adam McGoon similarly described a straightforward self-install with good documentation and helpful guidance from the sales staff. Kenny Aikins praised the informational approach during his 23 SEER 12K unit purchase. Three negative reviewers, Terrie Riley, Galen Van Deren, and Roger Miles, reported unresolved problems with non-working units and difficulty reaching anyone for support or replacement after multiple attempts spanning weeks or months.