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Claim This BusinessLorenz Plumbing Heating and Air Conditioning has served Springfield, Missouri homeowners for more than four and a half decades, building a reputation on round-the-clock availability and reliable workmanship. The company holds 374 customer reviews with an exceptional 4.9-star average rating, and maintains 24/7 emergency service seven days a week so residents never face a plumbing or HVAC crisis alone. Technicians serve Springfield and surrounding Missouri communities, handling everything from routine water heater tune-ups to complex sewer line replacements.
What distinguishes Lorenz from competitors is their commitment to upfront pricing and flexible payment options. The company offers free estimates on all major installations and maintains a Performance Maintenance Agreement program that helps homeowners budget for seasonal system care. Their financing options with approved credit make furnace and AC replacements more accessible, while their 10% discount for new customers provides immediate savings on first-service calls.
Customer reviews consistently highlight specific technicians who went beyond standard service expectations. Christian arrived within an hour of a Saturday emergency call, diagnosed a problem other contractors had missed, and completed repairs the same day. For one 73-year-old homeowner facing a Saturday morning sewer backup, Josh arrived within two hours and discovered additional damage during the job, completing extra work without charging for the additional discovery. The company's dispatch coordinator Chelsey earned a 5-plus rating from customers for her responsive, caring communication.
Across 374 reviews, customers repeatedly mention same-day emergency response as a defining strength, technicians like Christian and Josh arrive within hours of initial contact. Reviewers praise transparent pricing and the 10% new-customer discount, while negative feedback occasionally references cost but never quality of work. The majority of five-star reviews name specific technicians and describe detailed repair scenarios.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Full plumbing services including leak detection, pipe repair, fixture installation, and new construction plumbing for Springfield homes.
Repair and replacement of traditional and tankless water heaters, including free estimates on new system installations.
Water softener repair, replacement, and whole-home water quality solutions to address hard water issues common in Missouri.
Heating system maintenance, emergency furnace repairs, and new furnace installation with financing options available.
Installation and servicing of heat pump systems for efficient year-round heating and cooling in Missouri climate conditions.
Air conditioning tune-ups, diagnostics, and replacement services to combat Springfield's hot, humid summers.
Zoned cooling and heating solutions for home additions, older homes, or rooms lacking ductwork.
Drain jetting, sewer camera inspection, and sewer line replacement for backed-up or damaged underground pipes.