New ERA Heating & Cooling

Heating contractor
4.7(13 reviews)
New ERA Heating & Cooling

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About New ERA Heating & Cooling

New ERA Heating & Cooling has maintained a presence in Springfield, Missouri since 2009, establishing itself as a full-spectrum residential and commercial HVAC contractor. The company is led by Bryan Swanson, a 30-year industry veteran who holds NATE certification and a Master Mechanical License for the Springfield area. New ERA is bonded and insured, and currently maintains a 4.7-star rating across 13 customer reviews, serving homeowners in Springfield and the nearby community of Republic, Missouri.

As a Proud Rheem Pro Partner, New ERA offers expertise with Rheem's complete product line, including high-efficiency furnaces, heat pumps, and dual fuel systems. The company distinguishes itself through 24/7 emergency availability, indoor air quality solutions featuring air purifiers and humidifiers, and additional services spanning hot water heater installation and electrical work. Their service model includes a preventive maintenance plan with twice-yearly visits, providing customers with ongoing system monitoring rather than one-time repairs.

Customer reviews consistently reference specific technicians who delivered exceptional service. Pat, for example, arrived on time to diagnose a disconnected flue vent that resolved a months-long furnace ignition issue, then explained the cause and reconnected it immediately. Reviewer j.g. noted the team responded quickly after switching from another provider, while Jon Rob has maintained his customership for nearly two decades, citing Brian and Woody's consistent reliability. The company has handled same-weekend service calls and Saturday emergency diagnostics without additional charges, earning long-term loyalty from clients who appreciate clear communication and honest diagnostics.

What Customers Say

Four of six reviewers explicitly mention same-day or weekend emergency response, with tech Pat receiving personal recognition for diagnostic clarity. All five-star reviews cite fair pricing and the team's willingness to explain problems before recommending repairs, distinguishing New ERA from competitors who proceed without upfront explanation.

Services

HVAC Installation & Replacement

Full HVAC system installation including standard split systems, heat pumps, mini-split ductless units, and dual fuel systems for residential and commercial properties.

HVAC Repair & Maintenance

Diagnostic services, furnace and AC repair, and preventive maintenance tune-ups to restore/system performance and extend equipment lifespan.

24/7 Emergency HVAC Service

Round-the-clock emergency service for heating and cooling failures, with same-day and weekend availability for urgent situations.

Indoor Air Quality Solutions

Air purifier and humidifier installation to reduce allergens, dust, mold, and improve overall home air quality.

Hot Water Heater Services

Hot water heater assessment, repair, and installation for homes experiencing inadequate hot water supply.

Electrical Services

Electrical outlet repair, fixture replacement, and additional electrical work performed by licensed technicians.

Frequently Asked Questions