Ozark York, Inc.

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About Ozark York, Inc.
Ozark York, Inc. has served Springfield, Missouri and the surrounding Ozarks region as a heating contractor since securing its founding year. The company maintains active licensure to operate within the state and currently holds a 3.6-star rating compiled from eight client reviews. Their service territory extends across Springfield proper, with reach into nearby communities including Nixa, Ozark, and Republic. Business operations run Monday through Friday from 8 AM to 4:30 PM, with Saturday hours extended until 5:30 PM, providing weekend coverage uncommon among regional competitors. The phone number (417) 831-2881 connects directly to their Springfield dispatch office.
Several differentiating factors emerge from client feedback. Technician Billy Tharp earned explicit praise for honesty, completing a diagnostic visit that uncovered a minor component failure rather than recommending a full system replacement, saving the customer an estimated $4,890. Reviewer Justin Turley described the team as knowledgeable and taking pride in craftsmanship. Installation services received strong marks from Nancy Ketron, whose project was completed swiftly with quality equipment. However, pricing transparency remains an area of client concern, with two negative reviews citing final bills exceeding initial quotes andparts marked up significantly above retail costs.
Named technicians appear across both favorable and unfavorable reviews. Charlie is referenced in a one-star review citing dismissive conduct during a quoted job that doubled in price. Conversely, Billy Tharp is named specifically in a five-star recommendation for arrive-under-an-hour diagnosis and repair. CMGeek's narrative describes a multi-visit attempt on a stubborn burner issue that ultimately required a third-party warranty claim. These named accounts suggest service quality varies by individual technician, making request specificity potentially valuable for homeowners.
What Customers Say
Four of eight reviewers awarded five stars, with three providing one or two stars. Positive reviews cite diagnostic skill and honest assessments while negative reviews focus on pricing disputes and one rude interaction. Two reviewers mention same-day or under-an-hour service in favorable contexts. The balance skews mixed, with consensus around transparency rather than technical competence.
Working Hours
| SundayToday | 8 AM–4:30 PM |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| Thursday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | 8 AM–5:30 PM |
Services
Heating System Installation
Full furnace and heat pump installation with product options bid against competitor proposals.
AC and Cooling System Replacement
Air conditioning replacement with fast installation timelines noted in client reviews.
Heating Repair & Maintenance
Burner diagnostics, component replacement, and tune-up services across residential systems.
AC Repair Services
Cooling system repair addressing compressor, refrigerant, and electrical system failures.
System Diagnostic Visits
On-site troubleshooting to identify failures, with one reviewer praising honest assessment over replacement upsell.