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Claim This BusinessQueen City Winnelson operates as a WINNSUPPLY distributor in Springfield, Missouri, serving the Ozarks region with plumbing and HVAC supplies since the company's national network has been connecting contractors and homeowners since 1933. The Springfield location holds a 4.7-star rating across 15 verified customer reviews, reflecting consistent service quality in a trade where product availability and staff expertise determine whether a job stalls or moves forward. Beyond Springfield proper, the location stocks inventory serving projects in nearby Republic, Nixa, and the surrounding Christian County corridor, making it a go-to resource for both professional tradespeople and capable DIY homeowners tackling plumbing upgrades or HVAC maintenance.
This distributor occupies a specific niche: it functions as a contractor-facing supply hub but welcomes retail customers who seek professional-grade components rather than big-box alternatives. The Springfield location carries the full Milwaukee power tool lineup, including specialty items and promotional bundles that individual homeowners often struggle to locate. They distribute Johnson Controls (JCI) heating and cooling products, a brand recognized in residential HVAC for reliability. The team maintains hard-to-find parts and can leverage the WINNSUPPLY network to source items not physically stocked on-site, a logistics advantage unavailable at standard retail outlets.
Reviewers consistently praise specific team members for transforming a frustrating parts chase into a resolved project. John, mentioned by Jeremy Palmer, walked a customer through identifying needed components, preventing an unnecessary purchase. Joseph Martel's experience highlights the referral network, when Queen City Winnelson lacked a specific item, they directed him to the correct supplier rather than processing an inadequate sale. Dustin Reed specifically notes the staff's product knowledge across both HVAC supplies and tools, a combination that lets customers complete shopping in one location rather than multiple stops.
7 of 15 reviewers award 5 stars, with recurring praise for staff product knowledge and problem-solving assistance. One negative review from November 2022 cites an unresolved Milwaukee tool promotional offer, while positive reviewers highlight the range of brands stocked and willingness to source difficult-to-find items. The contrast between service-focused reviews and the isolated promotional complaint suggests consistent core competency with a customer service gap in specific marketing .
| Sunday | Closed |
| Monday | 7 AM–4:30 PM |
| Tuesday | 7 AM–4:30 PM |
| Wednesday | 7 AM–4:30 PM |
| ThursdayToday | 7 AM–4:30 PM |
| Friday | 7 AM–4:30 PM |
| Saturday | Closed |
Full line of plumbing fixtures, pipes, fittings, and general supplies for both professional contractors and DIY homeowners. Staff assists with identifying correct parts for specific projects.
Residential JCI heating and cooling products along with HVAC components and repair parts. The store stocks items for both equipment replacement and system maintenance.
Authorized Milwaukee power tool dealer offering tools, batteries, and accessories. Staff provides product knowledge for professional and heavy-duty applications.
Good inventory selection of trade tools suitable for plumbing and HVAC work. Staff can advise on appropriate tool selections for specific job requirements.
Ability to source specialty items not currently in stock by connecting customers with appropriate suppliers within the distribution network.