Reed’s Plumbing, Excavating, Septic, Heating & Air

Reed's Plumbing, Excavating, Septic, Heating & Air has served Springfield, Missouri and surrounding Ozarks communities since 1972, making it one of the longest-operating family-owned contractors in the region. The business holds BBB accreditation with an A+ rating and maintains a 4.7-star average across 770 Google and Facebook reviews, a volume that reflects decades of local trust. Beyond Springfield proper, their service area extends to Willard and other nearby communities, where they handle everything from residential plumbing emergencies to commercial septic installations.

What distinguishes Reed's from regional competitors is their self-performing excavation capability combined with their multi-trade expertise. Unlike companies that subcontract digging work, their in-house team handles septic system installations, gas line repairs, and excavation projects without third-party dependencies. The company offers financing options for major installations like water heaters and septic systems, and their technicians stay current on modern equipment while maintaining what the business describes as "old-fashioned sensibility", transparent communication and reliable work without surprises.

Customer reviews highlight specific technicians who have earned long-term loyalty. Dave has made multiple service calls for repeat customers, with one reviewer noting his 20+ years of experience and educational approach to plumbing maintenance. When frozen pipes left a Springfield homeowner needing urgent help, Reed's dispatched a technician within two hours who not only resolved the immediate issue but provided prevention advice and a same-day estimate for PEX pipe replacement. For a commercial client in Willard, Shane and Jarrold handled urgent repairs with professionalism that earned them a promise of future business.