Stone Parts

Appliance parts supplier
4.4(58 reviews)
305 W Erie St, Springfield, MO 65804
Stone Parts

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About Stone Parts

Stone Parts operates as an appliance parts supplier in Springfield, Missouri, serving the surrounding Ozarks region with replacement components for major household appliances. With 58 customer reviews reflecting a 4.4-star rating, the business has built a local reputation for helping homeowners and do-it-yourselfers find the specific parts needed for dryer, dishwasher, and other appliance repairs. The shop maintains weekday hours from 7:30 AM to 6 PM, providing in-store consultations where customers can describe their appliance issues and receive guidance on identifying correct components.

What distinguishes Stone Parts from online ordering is the hands-on assistance available to customers who may not already know their exact part numbers. Multiple reviewers specifically praise the staff for offering suggestions when customers lack precise identification details, and for providing generic equivalents that deliver significant cost savings compared to brand-name parts. The South side Springfield location has earned particular commendations for friendly, knowledgeable service that helps novice repairers feel confident in their purchasing decisions.

Customer experiences highlight specific scenarios where Stone Parts delivered solution-oriented service. Ron Stidham described the team as excellent in directing his ignorance, while Luke Axon noted the staff went out of their way to get him what he needed. One reviewer referenced successfully repairing both a Samsung dryer and a family dishwasher using parts sourced from this supplier, with another customer specifically mentioning the South side location's team as consistently helpful and knowledgeable.

What Customers Say

Six of seven reviewers awarded 5 stars, praising knowledgeable staff, competitive pricing on generic equivalents, and willingness to guide customers lacking exact part numbers. One negative review cited condescending treatment from a front-desk employee, while positive feedback highlights the team's patience with novice repairers.

Working Hours

SundayClosed
Monday7:30 AM–6 PM
Tuesday7:30 AM–6 PM
Wednesday7:30 AM–6 PM
ThursdayToday7:30 AM–6 PM
Friday7:30 AM–6 PM
SaturdayClosed

Services

Dryer Parts Supply

Replacement heating elements, terminal blocks, belts, and rollers for residential dryers including Samsung and other brands.

Dishwasher Components

Parts for household dishwasher repairs, with staff able to cross-reference model numbers for correct fits.

Generic Part Equivalents

Cost-effective alternative components priced significantly below brand-name counterparts.

In-Store Part Identification

Staff assistance in matching parts to appliances when customers lack exact part numbers or technical knowledge.

Appliance Model Consultation

Guidance helping DIYers identify correct components by describing appliance issues and visual inspection.

Frequently Asked Questions