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Claim This BusinessWhite Plumbing Co Inc has earned a reputation as Springfield's most-reviewed plumbing company, holding a 4.8-star average across nearly 1,000 customer reviews. Operating with 24-hour availability every day of the week, this locally-established contractor responds to emergency calls throughout the Springfield metro area and surrounding communities. Homeowners in Greene, Christian, and Webster counties rely on White Plumbing when facing ruptured pipes, gas leak concerns, water heater failures, and drain emergencies that cannot wait for standard business hours.
What distinguishes White Plumbing from competing plumbing services is their commitment to transparent pricing and upfront communication. Reviewers repeatedly praise technicians who explain costs before work begins, avoiding the surprise bills that plague many service industries. The company offers water softener and filtration system installations, giving homeowners options for improving water quality beyond basic repairs. Their willingness to crawl under houses in adverse conditions, work in snow, and respond to frozen exterior faucets during extreme weather demonstrates a service ethic that many reviewers describe as refreshingly honest.
Customer stories from verified reviews highlight specific technicians who handled challenging situations. Colten arrived exactly at the scheduled appointment time for a water softener installation, explaining each step so the homeowner understood the entire process. John navigated 8 inches of snow to crawl beneath a house and repair a frozen exterior faucet that would not shut off, completing the job for approximately $105 when a competitor had quoted $150 just for a diagnosis. Another technician named Jake demonstrated strong initiative, keeping customers informed from arrival time through job completion.
All five-star reviewers specifically name individual technicians, with Colton and John receiving multiple mentions for their communication and problem-solving approach. The single one-star review from 2025 focuses entirely on pricing disagreement regarding a gas leak diagnostic, while four five-star reviews explicitly praise fair, affordable pricing as a key differentiator. Emergency response speed appears in multiple positive reviews, with Kimberly N praising their fast arrival during a below-freezing crisis and others noting same-day service availability.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| FridayToday | Open 24 hours |
| Saturday | Open 24 hours |
24-hour response for burst pipes, severe leaks, and water heater failures requiring immediate attention.
Repair and replacement of traditional and tankless water heater systems.
Professional drain unclogging and cleaning services for stubborn blockages.
Whole-house water softener sales, professional installation, and system setup.
Point-of-entry filtration system installation to improve tap water quality.
Gas leak detection using bubble test methodology and necessary repairs.
Outdoor faucet repair including freeze damage and valve replacement.