Sears Appliance Repair
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Claim This BusinessAbout Sears Appliance Repair
Sears Appliance Repair operates as an appliance service provider in St Joseph, Missouri, holding a 4.7-star average derived from 200 customer reviews. The business maintains extended operating hours seven days a week, opening at 6 AM and closing at 10 PM, which accommodates homeowners managing busy schedules. This Sears-affiliated location serves the broader St Joseph metro area and extends support to surrounding communities in Andrew and Buchanan counties, providing diagnostic and repair services for major household appliances including washers, dryers, refrigerators, and microwaves.
The technicians employed at this location bring recognized expertise across multiple appliance brands, with several reviewers specifically acknowledging the professional approach of team members during service calls. The business maintains standard diagnostic practices common to Sears Home Services, conducting on-site assessments to identify malfunctioning components before presenting repair options. Customer feedback indicates that service calls involve thorough checking of equipment diagnostics and temperature settings, with technicians taking protective measures to safeguard flooring during indoor work.
Customer reviews reveal mixed experiences shaped largely by specific service scenarios. Multiple reviewers reference a technician named Gary, noting his professionalism, diagnostic speed, and courteous demeanor during washer, refrigerator, and microwave repairs. One customer described Gary correctly identifying an ice maker replacement need within minutes, while another cited his protective floor covering as a thoughtful touch. However, several customers faced challenges with cost comparisons, discovery that replacement exceeded new appliance prices, and scheduling delays that disrupted work days.
What Customers Say
Six of six detailed reviews mention diagnostic fees, with three naming technician Gary positively while citing cost concerns. Four reviewers note scheduling or communication setbacks, while five praise technician professionalism and diagnostic accuracy.
Working Hours
| Sunday | 6 AM–10 PM |
| Monday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| ThursdayToday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
| Saturday | 6 AM–10 PM |
Services
Washer Repair
Diagnostic assessment and component replacement for washing machine malfunctions including drainage, spin, and mechanical issues.
Refrigerator Repair
Temperature troubleshooting, ice maker evaluation, and cooling system repairs for household refrigerators.
Microwave Repair
Electrical diagnostics and component-level repair service for countertop and over-the-range microwave units.
Dryer Repair
Heating element inspection, lint buildup clearing, and drum motor diagnostics for electric and gas dryers.
Appliance Diagnostic Assessment
On-site troubleshooting to identify faulty components and provide written repair quotations.