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About Inman Heating & Cooling
Inman Heating & Cooling has built a loyal client base across the St. Louis Metro East region, anchoring its 4.1-star average from 45 verified reviews in St. Louis, Missouri. The company extends service into nearby Illinois communities including Columbia and surrounding areas, responding to residential heating and cooling needs for homeowners who need reliable help fast. Craig Inman manages operations directly, and multiple reviewers note he returns calls personally rather than routing customers through dispatch queues. This owner-operated structure keeps pricing transparent, with a $50 service call fee that applies consistently whether the request arrives on a weekday afternoon or a Sunday morning emergency.
Same-day emergency response defines this contractor's identity in the market. Craig Inman and his technicians routinely arrive the same evening a call comes in, a pattern appearing across reviews spanning weekend crises, late-night breakdowns, and holiday-adjacent urgency. The $50 service call charge does not spike after hours, a detail reviewers repeatedly highlight as unexpectedly fair. Rather than defaulting to full system replacement, technicians walk homeowners through options and allow decisions without sales pressure. This consultative approach carries through installations, where crews schedule promptly and leave job sites clean.
Jill Schofield discovered her A/C had developed a major refrigerant leak and received all available repair paths before choosing to replace both her aging units. Installation happened the following morning. Ryan Gardiner returned from an out-of-state trip to find his cooling system non-functional, with Craig completing the repair within 45 minutes of that late-evening call. Jason Billmeyer lost heat on a January night and describes Craig arriving at 9pm to restore service for a $50 service call. RD's RC Reviews called on a Sunday morning, spoke to a real person immediately, and received Craig's callback within 20 minutes before the system was diagnosed and restored that same afternoon.
What Customers Say
All five featured reviewers award 5 stars and specifically name Craig Inman for his rapid, personal response. Four of five mention emergency or same-day service. Multiple reviewers highlight the $50 service call fee as a fair price point, while none of the reviews cite complaints about overcharging or unnecessary upselling.
Services
Emergency Heating Repair
Same-day response for heating system failures including after-hours, holiday, and weekend requests with a $50 service call fee.
Emergency Cooling Repair
Rapid diagnosis and repair for air conditioning breakdowns, with Craig Inman available to respond personally for urgent calls.
A/C Replacement & Installation
Full air conditioning system replacement using professional installation crews who clean the work area after completion.
Furnace Replacement & Installation
New furnace installation paired with A/C replacements for aging systems, scheduled promptly and completed cleanly.
Preventive Maintenance
System tune-ups and diagnostics to identify potential failures before they require emergency service or major repairs.
Weekend Service Calls
Weekend availability with a live person answering the phone and Craig returning calls within approximately 20 minutes.