Inman Heating & Cooling

Inman Heating & Cooling has built a loyal client base across the St. Louis Metro East region, anchoring its 4.1-star average from 45 verified reviews in St. Louis, Missouri. The company extends service into nearby Illinois communities including Columbia and surrounding areas, responding to residential heating and cooling needs for homeowners who need reliable help fast. Craig Inman manages operations directly, and multiple reviewers note he returns calls personally rather than routing customers through dispatch queues. This owner-operated structure keeps pricing transparent, with a $50 service call fee that applies consistently whether the request arrives on a weekday afternoon or a Sunday morning emergency.

Same-day emergency response defines this contractor's identity in the market. Craig Inman and his technicians routinely arrive the same evening a call comes in, a pattern appearing across reviews spanning weekend crises, late-night breakdowns, and holiday-adjacent urgency. The $50 service call charge does not spike after hours, a detail reviewers repeatedly highlight as unexpectedly fair. Rather than defaulting to full system replacement, technicians walk homeowners through options and allow decisions without sales pressure. This consultative approach carries through installations, where crews schedule promptly and leave job sites clean.

Jill Schofield discovered her A/C had developed a major refrigerant leak and received all available repair paths before choosing to replace both her aging units. Installation happened the following morning. Ryan Gardiner returned from an out-of-state trip to find his cooling system non-functional, with Craig completing the repair within 45 minutes of that late-evening call. Jason Billmeyer lost heat on a January night and describes Craig arriving at 9pm to restore service for a $50 service call. RD's RC Reviews called on a Sunday morning, spoke to a real person immediately, and received Craig's callback within 20 minutes before the system was diagnosed and restored that same afternoon.