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Claim This BusinessKirkwood Heating & Air Conditioning has maintained a strong presence in St. Louis since 1979, evolving through four decades of residential and light commercial HVAC work from its headquarters at 9350 Watson Industrial Park. The company holds a solid rating of 4.7 stars across 136 documented customer reviews, and maintains 24-hour emergency availability alongside standard weekday service hours. Their service territory stretches across more than a dozen St. Louis metro communities including Kirkwood, Webster Groves, Crestwood, Chesterfield, Creve Coeur, Des Peres, and Ladue, making them a practical choice for homeowners throughout the western and southwestern suburbs of the metro area.
What distinguishes Kirkwood Heating from many regional competitors is their investment in specialized indoor air quality solutions and manufacturer partnerships not commonly found at generalist shops. They are an authorized dealer for AprilAire dehumidification systems engineered for whole-home moisture control, and they install Mitsubishi ductless mini-split systems offering variable-speed heating and cooling without traditional ductwork. Their website references in-house sheet metal fabrication capabilities alongside comprehensive duct sealing services, suggesting they handle custom ductwork modifications that many residential-focused contractors outsource. The company also promotes financing options and service agreements, positioning themselves as a full-scope provider capable of handling both routine maintenance and major equipment upgrades.
Customer testimonials reveal consistent recognition of specific team members who deliver measurable results. Steve receives multiple shout-outs for taking time to explain operating systems and answering questions with patience, with one reviewer calling him an absolute wonderful employee. Josh and his installation team are credited with completing a full furnace and air conditioner replacement in a single day on an older system. Reviewer John E Mckittrick noted the company kept his 30-year-old heating unit operational through annual maintenance before recommending a replacement, then handled an unexpected post-installation repair at no charge during a holiday weekend when he was out of town. Kevin was described as wonderful for handling a complicated problem with kindness and care.
Across 136 reviews, customers repeatedly mention same-day emergency response, with one Holiday weekend callout noted specifically. Five-star reviews consistently name technicians Steve, Josh, and Chris Schroeder, linking them to fair pricing and professional service. No negative reviews were present in the provided sample, though reviewers occasionally note cost concerns offset by diagnostic skill and transparency.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Diagnostic and repair services for air conditioning systems including capacitor replacement, refrigerant leaks, and compressor issues. Preventive maintenance tune-ups available to keep systems running efficiently through St. Louis summers.
Furnace and heating system repairs including blower motor replacement, heat exchanger diagnostics, and igniter repairs. Annual maintenance plans available to extend equipment lifespan.
Complete HVAC system installation including central air conditioners, furnaces, heat pumps, and hybrid systems. The company completes most residential installations in a single day.
Installation of traditional heat pumps and Mitsubishi ductless mini-split systems for homes without existing ductwork or for room-by-room temperature control.
Whole-home solutions including AprilAire dehumidifiers, air scrubbers, and ventilation systems to address humidity, allergens, and airborne particles.
Installation and replacement of water heaters including traditional tank-style and tankless options to complement HVAC services.
Thermostat installation including smart WiFi thermostats and zoning systems that allow independent temperature control in different areas of the home.
Light commercial heating and cooling services for businesses in the St. Louis metro area, including installation and maintenance of commercial equipment.