Unique Heating and Cooling

HVAC contractor
4.8(137 reviews)
11760 Westline Industrial Dr, St. Louis, MO 63146
Unique Heating and Cooling

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About Unique Heating and Cooling

Unique Heating and Cooling has kept St. Louis-area homes comfortable since 1967, making it one of the longest-running family-owned HVAC contractors in the region. Based at 11760 Westline Industrial Drive in St. Louis, the company holds a 4.8-star rating across 137 reviews, a remarkable consistency that reflects decades of repeatable service. The company serves an extensive territory including Ballwin, Chesterfield, Kirkwood, O'Fallon, St. Charles, and roughly 30 additional St. Louis metro communities. Operating Monday through Friday from 8 AM to 4:30 PM, Unique provides residential heating, cooling, water heater, and indoor air quality services backed by trained technicians.

What distinguishes Unique Heating and Cooling from regional competitors is their Trane ductless systems partnership and financing flexibility. The company offers $500 off new Trane system installations plus rebate programs, making equipment replacement more accessible for budget-conscious homeowners. Their maintenance plans, Platinum and Gold tiers, include twice-yearly precision tune-ups, priority service, and discounts on repairs and equipment. For veterans and seniors, a 10% service discount honors community members, while refer-a-friend programs reward existing customers with 5% off inspections. These programs reflect a business model built on long-term client relationships rather than one-time transactions.

Customer testimonials name specific technicians who handled urgent situations. When Paul Jeannot's 20-year-old AC failed during summer heat, technicians installed a replacement within 48 hours. For Jacob Howard, salesman Mike guided a furnace and flue piping replacement with responsive communication throughout. Dakota and Kelly recently handled an installation, with reviewers noting their professionalism and respect for the home. One reviewer described a same-day call when other companies couldn't accommodate, and another praised technician Mitch for explaining every step of the repair. These named encounters illustrate why reviewers repeatedly mention timeliness, communication, and diagnostic skill.

What Customers Say

137 reviewers award Unique Heating and Cooling a 4.8-star average, with multiple five-star reviews citing same-day availability and technician communication. Several customers specifically name technicians Mike, Dakota, Kelly, and Mitch for their professionalism during furnace replacements, AC installations, and water heater work. The single one-star review addresses after-hours policy rather than service quality.

4.8 · 137 reviews
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Working Hours

SundayClosed
Monday8 AM–4:30 PM
Tuesday8 AM–4:30 PM
Wednesday8 AM–4:30 PM
ThursdayToday8 AM–4:30 PM
Friday8 AM–4:30 PM
SaturdayClosed

Services

Air Conditioning

Comprehensive AC services including repair, maintenance, replacement, and installation for central systems and ducted units, with rapid response during peak heat periods.

Heating Systems

Furnace and boiler services covering inspections, tune-ups, repairs, replacements, and full installations to maintain winter comfort and system efficiency.

Mini-Split & Ductless Systems

Ductless heat pump and mini-split installation, maintenance and repairs, including Trane ductless options for zoned comfort solutions.

Heat Pumps & Boilers

Heat pump and boiler services from diagnostics to replacement, with emphasis on routine maintenance and seasonal tune-ups to extend equipment life.

Water Heaters & Tankless

Water heater services that include traditional and tankless system installation, repair, and routine maintenance to ensure dependable hot water supply.

Indoor Air Quality

Whole-house humidifiers, dehumidifiers and air purification systems to improve home air quality and comfort year-round.

Maintenance Plans & Safety Inspections

Scheduled maintenance plans offering priority service and emergency coverage for members, plus safety inspections starting at a published rate to identify issues early.

Plumbing Support

Basic plumbing services tied to HVAC work, including water heater plumbing, repair and installation to coordinate systems efficiently.

Frequently Asked Questions