Curtis Heating & Air LLC

Curtis Heating & Air LLC operates as an air conditioning contractor serving Urbana, Missouri, and maintains a 3.7-star rating drawn from 12 customer reviews. The business offers standard weekday service hours from 9 AM to 5 PM, with extended Saturday availability until 6 PM. This schedule provides weekend flexibility for homeowners who cannot take time off during the workweek. The contractor handles both residential and light commercial projects, according to reviewer accounts. No founding year or contractor license information appears in available business records.

Several reviewers highlight the contractor's responsiveness as a defining quality. Sandra Moore reported leaving a voicemail in early morning and receiving a same-day callback, with technician Brian arriving that same morning to complete the repair. This rapid turnaround contrasts with three negative reviews that cite communication breakdowns, including busy phone lines and failure to return calls after installations. The mix of very positive and sharply negative feedback suggests service quality may vary depending on workload and timing. Homeowners considering this contractor may benefit from persistence if initial calls go unanswered.

Reviewers describe specific scenarios that illustrate what to expect. Clint Kelley notes the contractor handled both a business and residential new system installation, with prompt follow-up whenever problems arose. Carol Barclay mentioned a reasonable price for a unit replacement and thorough cleanup afterward. Alan Dake described years of fast, friendly, professional service. However, three reviewers recount being unable to reach the contractor after work was completed, including one who reported a furnace stopped working following installation. These contradictory experiences mean potential customers should clarify warranty and follow-up expectations before authorizing work.