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Claim This BusinessMississippi Plumbing Solutions has served the Jackson, Mississippi area for years, operating under the former name Reid Plumbing before becoming the company homeowners recognize today. With a perfect 5-star rating from 165 reviews, the firm has built a loyal client base across the capital city and neighboring communities. The team handles everything from routine fixture repairs to complex sewer emergencies, maintaining the kind of steady reputation that takes years to earn and one bad day to lose. Every technician who arrives at a doorstep carries that legacy of reliability.
Customer reviews repeatedly name Shawn and Kendall as the technicians who show up, explain the problem clearly, and get the work done right the first time. One Jackson homeowner described a same-day call where Shawn diagnosed a sewer blockage in minutes, quoted a fair price, and had a crew of two working simultaneously on separate bathrooms to finish the job in under two hours. Another review highlighted the resourcefulness of a technician who built a custom wooden holder for a filtration faucet rather than leaving it propped insecurely until a separate appointment could be scheduled. These small gestures reveal a company culture that treats every home like it matters.
When a burst pipe sprayed water above a garage during an inspection at a house being sold, the crew did not wait for authorization. They shut off the main water line immediately, preventing thousands of dollars in damage while the homeowner was still processing what was happening. Reviewers across 165 five-star entries use the same language: professional, prompt, honest about pricing. One longtime customer put it plainly after four years of service under the Reid Plumbing name and beyond: they will never call anyone else.
Of 165 five-star reviews, four explicitly mention same-day or 24-hour response, with technicians Shawn, Shaun, and Kendall called out by name for arriving quickly and staying until the problem was solved. Emergency repairs like burst pipes and major sewer blockages appear alongside routine maintenance, and reviewers in every category praise the crew for professional housekeeping and honest pricing. No negative reviews were present in the dataset.
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Hydro-jetting and cable machines clear major blockages from main lines and branch drains, restoring full flow within hours.
Traditional and tankless water heater replacements, plus diagnostic repair for units that fail to heat or produce sediment.
Point-of-use and whole-home filtration installation with customized mounting solutions when standard placement is not possible.
Burst pipes, gas leaks, and sewage backups handled on the same day the call comes in whenever possible.
Faucets, toilets, garbage disposals, and shower valves replaced or repaired by licensed technicians.