Star Service - A Fidelity Company

Star Service operates out of Jackson as part of the Fidelity Building Services Group, a regional building-mechanical and electrical contractor with additional locations in Florence, Houston, Mobile, and New Orleans. Founded as a commercial and industrial specialist, the company holds an outstanding safety record and carries a 5-star rating from 2 reviews. Their workforce covers the full spectrum of building systems, including HVAC, electrical, plumbing, and industrial refrigeration, serving markets ranging from data centers and manufacturing plants to healthcare facilities and office buildings across Mississippi and the broader Southeast.

What sets Star Service apart is their depth in specialized indoor air quality and mission-critical environments. Their website lists bipolar ionization technology, HEPA filtration, and COVID-19 mitigation as distinct service lines, alongside advanced HVAC controls and building automation. They handle design, build, and commissioning for data centers and facilities requiring precise climate and humidity management. A refrigerant management program and quality assurance protocol govern their service delivery, while an explosion-proof systems specialty opens doors to industrial clients other contractors cannot safely serve.

The Jackson team earns praise for rapid response and technical precision in complex commercial settings. Reviewers consistently reference expertise navigating industrial-scale HVAC and refrigeration challenges that go well beyond standard split-system repair. Their broader company footprint in Florence and Houston means clients benefit from shared resources and cross-location knowledge transfer when issues arise.