Hotchkiss Heating & Air

Hotchkiss Heating & Air serves residential and light commercial clients throughout Missoula, Montana. The company holds a 4.9-star average across 183 verified customer reviews, reflecting consistent service delivery in a mountain community where reliable heating is essential through long winters. Their around-the-clock availability means homeowners can reach them any day of the week for both scheduled maintenance and unexpected system failures.

The company's bidding approach distinguishes them from competitors who rely exclusively on flat-rate estimates. Several reviewers note that Hotchkiss quotes jobs using time-and-materials pricing, which resulted in significantly lower costs compared to inflated fixed bids from other local contractors. This transparency extends to their communication style: customers report receiving detailed explanations of cost breakdowns without pressure tactics.

Customer reviews identify specific team members who handled distinct scenarios. For James Lanman, technicians provided portable heaters to maintain warmth during an overnight wait before furnace installation, avoiding any cold discomfort despite winter conditions. Katharine Roggeveen's review describes Randy focusing extensively on stove venting and aesthetics while Taylor extended troubleshooting efforts beyond the initial scope. Anthony and Aidan recently completed a full furnace and air conditioner replacement in a single day, allowing homeowners to regain climate control quickly.