Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessSERVPRO of Asheville has served Arden and the surrounding western North Carolina region for years as a leading water damage restoration contractor. With a 4.6-star rating drawn from 236 customer reviews, the company maintains round-the-clock availability with technicians ready to respond to emergencies throughout the Asheville metro area. Homeowners and property managers in Arden, Asheville, and neighboring communities rely on this franchise for rapid water extraction, structural drying, and full property restoration after leaks, floods, or appliance failures.
What distinguishes SERVPRO of Asheville from other restoration contractors is their integrated approach to the entire recovery process. Unlike companies that only handle cleanup, this team manages the complete restoration journey from initial water removal through flooring replacement and final reconstruction. Their project managers coordinate directly with insurance adjusters, handling the paperwork and negotiation so homeowners avoid the usual claim frustrations. The company employs certified technicians who understand construction methods, enabling them to assess hidden damage that less experienced crews often miss.
Customer reviews name specific technicians who delivered exceptional service. Charles Wilner called about a leak and David Nelms arrived in under an hour, stopping the water, cleaning debris, installing temporary measures, and leaving drying equipment running. For Kay Holebrooks, project manager Mike Schaffer drew on construction expertise to ensure restoration quality after refrigerator water damage. Wendy Newman praised Rodney, Al, and Jeff for their methodical room protection, clear explanations, and neat work during dehumidification. These named professionals represent the consistent customer experience across 236 reviews.
All 236 reviews award 4 or 5 stars, with multiple reviewers specifically mentioning same-day or hour-long response times during emergencies. Customers consistently praise the project's project managers and technicians for explaining the restoration process and coordinating with insurance companies, making a stressful experience manageable.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |