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Claim This BusinessAbout Asi Authorized Service Ashville
Asi Authorized Service Ashville serves the Asheville, North Carolina area as an appliance repair provider with a 4.9-star rating drawn from 310 customer reviews. This volume of feedback indicates a practice that has built substantial local trust, with residents across the region relying on their team for household appliance emergencies. The business handles major brands including Whirlpool, addressing issues with washers, dryers, and refrigerators that fall within manufacturer warranty coverage.
What distinguishes this contractor is their commitment to transparent communication throughout the repair process. Reviewers consistently note that technicians provide arrival updates, explain diagnostic findings in understandable terms, and outline both temporary and permanent solutions. The team maintains parts inventory for common repairs, enabling same-day temporary fixes while ordering components that require manufacturer shipping.
Customer stories reveal technicians who arrive early or on schedule, sometimes accelerating appointments when urgent needs arise. During a holiday season, one reviewer described working with Kari who completed a repair quickly while maintaining kindness under pressure. Another customer described Matt, a supervisor, who used diagnostic tools to confirm a suspected problem, ordered necessary parts, and returned to complete a seamless installation. These accounts reflect a team that treats each service call as a specific challenge rather than a generic appointment.
What Customers Say
310 reviewers collectively award a 4.9 average rating, with multiple customers specifically naming technicians Kari and Matt. Five-star feedback emphasizes prompt arrival, clear communication, and thorough repairs that include temporary solutions while waiting for parts.
Services
Washer Repair & Maintenance
Diagnostic services and repairs for washing machine drum, motor, and electronic control issues.
Dryer Repair & Maintenance
Heating element, lint buildup, and airflow diagnostics for electric and gas dryers.
Refrigerator Repair
Compressor replacement, cooling system repairs, and temperature control corrections.
Warranty Repair Processing
In-warranty repair coordination with manufacturer documentation and parts ordering.
Same-Day Emergency Service
Priority scheduling for urgent appliance failures affecting daily household routines.
Parts Ordering & Installation
Specialty part procurement from manufacturers with professional installation on return visits.