Basement & Radon Solutions

Basement & Radon Solutions operates as a waterproofing contractor serving Asheville and the broader Western North Carolina region, including neighboring communities in the Upstate South Carolina corridor. The company holds a 5.0-star rating accumulated across 57 client reviews, reflecting consistent service quality in basement waterproofing, crawl space encapsulation, and radon mitigation. Their service menu spans interior drainage systems, sump pump installation, exterior grading solutions, foundation repair, and dehumidifier setup, with specialized offerings like the proprietary FastDrain drainage system. The business maintains standard weekday hours from 8 AM to 4 PM, with Saturday and Sunday reserved for emergency response when circumstances demand immediate attention.

What distinguishes this contractor from regional competitors is their dual focus on moisture control and radon safety, combining two critical health-related home systems under one service agreement. Their partnership with Aprilaire for dehumidifier solutions positions them to address the persistent humidity challenges common to Asheville's climate, while their radon testing and mitigation services provide a complete environmental solution for homeowners concerned about indoor air quality. The company offers free written estimates, enabling homeowners to understand project scope and costs before committing to work. Their financing options expand accessibility for larger encapsulation or waterproofing projects that require significant investment.

Customer reviews consistently highlight specific team members who delivered memorable service experiences. One homeowner described Trevor's crew completing a comprehensive crawl space transformation in a single day, including drainage installation, sump pump setup, new crawl space door, mold treatment, and full encapsulation. Another reviewer noted Stanley's detailed proposal process, which allowed budget adjustments while maintaining solution effectiveness. The same project involved Roy, the installation lead, personally ensuring proper encapsulation technique and taking time to explain placement options. A third client specifically mentioned a technician who reset sagging insulation between floor joists, going beyond the original project scope without prompting.