Control Specialties of Asheville

Control Specialties of Asheville has served homeowners in the mountains of western North Carolina for more than three decades, earning a 4.7-star average across 33 customer reviews on platforms like Google and Yelp. The licensed HVAC contractor handles residential heating and cooling needs for customers throughout Asheville and the surrounding Buncombe County area. Its team of service technicians works on heat pumps, air compressors, and related equipment in homes ranging from older historic properties to newly built residences. Business hours run Monday through Friday, with shortened Wednesday hours, and the office closes on weekends.

While the company website does not list brand partnerships or specialized certifications, customer reviews reveal several distinguishing practices. Control Specialties accepts new service customers when many regional contractors have stopped taking outside clients, making it a practical option for homeowners who have recently moved to the area. The team charges only for necessary repairs rather thanupselling work that is not required. Barb Taylor noted in her review that the company offered a service contract without applying high-pressure sales tactics. This approach of transparent, customer-first pricing appears across multiple positive reviews.

Technician Brandon responded to Terese Christian's call about a frozen heat pump that had stopped working overnight, arriving earlier than promised and performing a full diagnostic assessment at no charge once he confirmed no repair was needed. His professional communication made a strong impression, and Terese Christian stated she would call again for future service. Jeremy Melberg has worked with Control Specialties over several years, first maintaining an aging system and this year installing a new heat pump, describing the team as friendly and easy to collaborate with throughout each stage.