D&L Parts Company

D&L Parts Company operates as an appliance parts supplier serving Asheville, North Carolina, and surrounding communities. The business holds a 4.5-star rating compiled from 64 customer reviews, reflecting consistent service quality over its years in operation. Located in Asheville, the supplier provides replacement components for major home appliances including dishwashers, HVAC systems, and other household equipment. The storefront maintains standard business hours Monday through Friday from 8 AM to 5 PM, with Saturday and Sunday designated for inventory management and behind-the-scenes operations.

The supplier distinguishes itself through integrated technology tools that streamline the parts ordering process. Customers can utilize the online model lookup feature to identify compatible replacement components by entering appliance model numbers. A barcode scanning option allows technicians and DIY homeowners to quickly locate parts using product barcodes. The quick order function enables repeat customers to rapidly reorder previously purchased items. These digital tools supplement the traditional counter service where staff members assist with part identification and compatibility questions.

Customer reviews highlight specific staff members who have resolved complex parts scenarios. A reviewer described Andrea as consistently helpful in resolving ordering issues for their business. Another customer noted that Jeff, the branch manager, intervened to resolve a difficult situation involving a third-party repair contractor. One reviewer mentioned obtaining a dishwasher part within the same visit, while another recounted that staff identified parts the customer could install independently using online tutorial resources. The positive reviews consistently cite staff willingness to provide repair technician recommendations when a part requires professional installation.