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About GE Appliance Repair
GE Appliance Repair serves Asheville, North Carolina as an authorized service provider for GE appliances, handling refrigerator and freezer repairs under manufacturer warranties. The business carries a 1-star rating from 2 customer reviews, indicating significant service quality concerns. Homeowners in Asheville seeking GE appliance service should note that no formal operating hours are currently listed for this provider, which may affect scheduling flexibility. The company can be reached by phone at (866) 451-5295 for inquiries.
As a GE-authorized service provider, GE Appliance Repair focuses exclusively on GE refrigerator and freezer repairs within the manufacturer's warranty program. This specialization means the company does not service other appliance brands or offer general HVAC maintenance. Homeowners should confirm their specific repair needs align with GE warranty coverage before scheduling service. All work is performed by GE-trained technicians using genuine OEM parts.
Customer reviews highlight two concerning service experiences. One homeowner reported a refrigerator with persistent condensation in the freezer required four separate service calls over several weeks, with inadequate communication about parts delays and technician scheduling. Another reviewer described scheduling a full day off work for a scheduled appointment, only to have no technician arrive. When attempting to reschedule, the company declined any accommodation for the inconvenience. Both reviewers cited communication breakdowns and difficulty obtaining resolution for ongoing appliance problems. Documentation of all interactions is strongly advised.
What Customers Say
Both reviews are 1-star ratings. Common complaints include multiple service visits for the same problem, lack of communication about parts and scheduling, and no-show appointments. Neither reviewer mentions receiving the resolution they sought.
Services
refrigerator repair
Diagnosing and fixing cooling issues, temperature fluctuations, and condensation problems in refrigerator units.
freezer repair
Addressing frost buildup, temperature control failures, and door seal issues in freezer units.
refrigerator maintenance
Routine inspections, coil cleaning, temperature calibration, and preventive checks to extend appliance lifespan.
freezer maintenance
Defrost system checks, door alignment verification, and temperature consistency testing for freezer units.
parts replacement
Sourcing and installing GE OEM components including door gaskets, thermostats, and cooling fans.
warranty service
Completing repairs covered under GE manufacturer warranties, though warranty terms exclude appliance replacement.
ice maker repair
Diagnosing and fixing ice production issues, including water supply problems and mechanical failures.
door seal replacement
Installing new door gaskets to resolve condensation, frost buildup, and temperature loss issues.