Grainger Industrial Supply

Grainger Industrial Supply operates as a commercial tool and industrial supply distributor at 90 Patton Avenue in Asheville, North Carolina. Established nationally in 1927, this branch serves contractors, facilities managers, and businesses across Western North Carolina including Asheville, Hendersonville, and the surrounding mountain communities. The location maintains a 3.5-star rating drawn from 32 customer reviews, with operating hours Monday through Friday from 7:30 AM to 4 PM. As a Grainger branch, the store provides access to industrial equipment, safety supplies, tools, and maintenance products favored by professional tradespeople.

What distinguishes this Grainger location is its focus on contractor-grade equipment and same-day pickup for orders placed before 4 PM. Reviewers note the staff is described as personable and accommodating, with one customer highlighting regular communication during an order issue resolution. The branch stocks specialized commercial supplies including motors, HVAC components, refrigeration parts, and safety gear typical of industrial distributors. Customers can arrange will-call pickups or request delivery for larger orders.

Customer experiences reveal specific scenarios worth noting. Reviewer Noreen Nickolas described a satisfying resolution after receiving a damaged item, praising the team's professional communication and follow-through. However, reviewer Luke G recounted disappointment when receiving a damaged shelving unit and being unable to obtain a partial refund without an additional trip. David Klatt warned of parts mismatches, noting he received an outdoor condenser motor instead of the indoor furnace blower motor he requested, requiring a second trip and professional assistance to resolve.