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Claim This BusinessJohnson Controls Inc. operates in Asheville, North Carolina as a mechanical contractor with a broad service area covering the greater Asheville metro region and surrounding Western North Carolina communities. While the company has decades of industry experience in building automation and climate control systems, the business currently carries a concerning 2.0-star rating derived from only 5 customer reviews, which raises questions about service consistency. The company can be reached directly at (828) 225-3200 for scheduling inquiries, though prospective clients should note that working hours are not currently listed publicly.
Customer feedback highlights significant variation in service delivery. David Cobb's 5-star review specifically praises the sprinkler service crew and inspectors for delivering accurate, honest inspections that keep sprinkler systems functioning properly. This positive experience contrasts sharply with other reviews citing communication breakdowns, voicemail issues, and missed appointments. The gap between these experiences suggests service quality may depend heavily on the specific crew assigned and the type of service requested.
Named customer experiences reveal important context for potential clients. Brookstone Lodge's review describes repeated no-shows for scheduled inspections despite confirmed appointments, a scenario that caused significant frustration. Conversely, David Cobb's review names what appears to be a dedicated inspection team that delivered thorough, honest assessments. These contrasting experiences underscore the importance of confirming specific appointment details and possibly requesting confirmation with a specific technician when scheduling service in Asheville.
Mixed customer sentiment: 2 of 5 reviews award 5 stars praising sprinkler and inspection services, while 3 reviews give 1-2 stars citing communication failures, no-shows for appointments, and disconnected calls. The divide suggests service quality varies significantly by technician and service type requested.
Inspection, maintenance, and repair for commercial and residential sprinkler systems ensuring proper function and code compliance.
Installation and servicing of building-wide automation controls for climate management and energy efficiency.
Mechanical installation services for heating, ventilation, and air conditioning equipment.
Code-compliant inspection services for commercial properties and building systems.
Diagnostic services to identify system issues and recommend repair solutions.